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Phone: 901-405-1234
RBackup Remote Backup software comes as two modules - a Server, and Clients. The Server software has been installed on your computer. It will receive backups from Client software running on other computers.
We want you to have the best possible experience of how our software works. It is easy to install and use, as long as you follow the instructions in the movies.
Please Click Here!! to Watch our Online Demonstrations which will walk you step-by-step through installing the Evaluation software, configuring your RBS Server, testing your RBS Server, and building a Client installer that you can install on any computer. We recommend watching this before installing the Evaluation software.
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The current version of RBackup is v13.00.004.
To upgrade your RBackup Server and Plugins, log into the Partner's Portal below.
New: New Hyper-V plugin can now do both full and incremental backups.
New: New Restore module is now 10X faster with enhanced search capability.
New: New SQL DB Plugin can now backup and restore both DB and Transaction logs.
New: Enhanced Backup Engine. RBackup clients can transfer multiple files and throttle transfer rate more efficiently for optimal bandwidth utilization.
New: Enhanced One Drive module with latest secured authentication, faster and more robust file transfer module. New module now backup files failed to backup in previous backups.
New: All new One Drive file Temp manager. Implemented purging of residual files in OneDrive temp before the next backup preparation.
New: Enhanced the Backup Scheduler with ever before customizations.
New: Improved functionality for sorting data across all pages, not just the current one.
New: Updated installer to ensure the complete and proper installation with a confirmation message.
New: Enhanced Bitbackup module is now 10X faster.
New: Restore UI enhanced to be more responsive while selecting multiple Nodes.
New: Enhanced restore process of reverse split files without using Local BitBackup cache.
Fix: Fixed compatibility issue with the legacy operating systems.
Fix: Fixed “.png” file types backup issue with one drive.
Fix: Fixed rare instances of compressing database error at the end of the backup process.
Fix: Fixed rare instances of timeout messages during SQL backups.
Fix: Fixed issues in restoring files with long file path names.
Fix: Clients backup can be throttled by “Timeout” Settings.
Fix: Plugin backups now adheres to Temp Space and Free Space threshold setting.
Fix: Minor UI changes with backup scheduler window.
Fix: Bitbackups now stores only the latest SQL Catalog there by saving local store space.
Fix: Normal split backup files are now recorded on backup logs.
Fix: Fixed issues in backing up One Drive shared files.
Fix: Issues in backingup SQL Database with special characters fixed.
Fix: Fixed “'Error PerformBulkCopy()'” Database Conversion Error.
Fix: Rare instances of Incorrect File Count issues with Bitbackup is now fixed.
Fix: Fixed issues backing up Open files using split mode fixed.
Fix: Ensured residual split files are purged off during restore.
Fix: Fixed issues with SQL Transaction Log Backup Path Issue.
Fix: Fixed rare instances of “FILE NOT EXIST IN TEMP LOCATION' error with no Encryption and Only Compression.
Fix: Rare issues in loading files on to restore window fixed.
Fix: Fixed issues with OneDrive Backup Skipping special character Files.
Fix: Fixed the progress bar issues with delete files from server. Also made sure the files are removed from appropriate places.
Fix: Removed the 'Restore to Original Location' message while restoring Plugin files from the server.
Fix: Fixed rare restore issues in restoring the mixed files (Normal and split files at the same time).
Fix: Fixed rare cases of backup and restore issues with RBackup client installed on custom folder.
New: Option to restrict the backup window can be added to the rbackup.ini file in the client install folder.
New: Option to create and edit Pre/Post .bat files created with the backup set name is now added to the scheduler.
New: Option to add dummy URL in Threat Analysis when an exception is thrown is provided.
New: Copy Rights in the About screen on the client can now be edited.
New: Option is provided to remove the help link in the About Screen.
New: Help Menu is removed when logged as user in the Web Manager.
New: Option is provided to edit graphics on Endpoint User login in Web Manager.
New: Automated Copyright year in index & footer .html in Web Manager.
New: Option to sort files with size in Delete and Restore window.
Fix: Split files showing only the original file name for all chunks is now fixed.
Fix: When NGSendDB is set to True in BackupSetup.ini it now transfers all post backup files.
Fix: Rare occurrence of old client opening While uninstalling client is now fixed.
Fix: In SQL DB plugin, rare occurrence of backing up of excluded SQL database when the icon is selected in the left pane is now fixed.
Fix: Occasionally the sort and reindex prompt appearing on restore window after selecting "Do not ask again" is now fixed.
Fix: Deleting of split files is now fixed.
Fix: Rare instances of Bytes Not Prepared value in the sessioninfo.ini file was not getting updated when NGSendDB was set to true is now fixed.
Fix: Occasionally the Exchange DB not getting updated on the Restore interface during restore is now fixed.
Fix: Web Manager favorites icon now has the new Icon.
Fix: Flash Player is now removed from Web Manager.
Fix: The Long path folder getting displayed on the delete window after its deletion is now fixed.
Fix: Multiple Warning message on the schedule page for Full Image Backup is now fixed.
Fix: "No Encryption" text font on the Backup Scheduler is now fixed.
Fix: Exception and Warning count on the sessioninfo.ini file not getting updated properly when NGSendDB was set to true is now fixed.
Fix: Rare occurrence of Enable Auth not asking for password while reopening client is now fixed.
Fix: Occasional occurrence of "object reference error in CheckExists_In_Other_Location method" in Web Restore is now fixed.
Fix: Rare instance of Backup getting stuck when the machine name is changed on SQL backend is now fixed.
Fix: Apply Button on the Backup Schedule window not getting activated while changing the time is fixed.
Fix: Rare occurrence of Scheduler not honoring the parameters in rbackup.ini is now fixed.
Fix: Resetting of Archive bit from the client UI not updating for Long File Path has been fixed.
Fix: At rare instances of Sync not working in Full Image Backup is now fixed.
Fix: Rare occurrence of version not updated in the new RBS Manager window is now fixed.
Fix: Occasionally, the Backup and Attempt window time resetting to Unlimited is now fixed.
Fix: Split file not getting transferred because of file not in temp location is fixed.
Fix: Restore error with "Decrypt Failed" message due to wrong temp path in DB is now fixed.
Fix: Opening of the restore window after a failed Disaster Recovery is now fixed.
Fix: Rare occurrence of reverse split deleting all files after a successful backup is now fixed on Multithread SQL backend.
Fix: "Error in integrating catalog" in Disaster Recovery is now fixed.
Fix: Occasional occurrence of "Cannot drop the database 'RBBACKUP', because it does not exist or you do not have permission." error in Disaster Recovery is now fixed.
Fix: Decrypt failed in restore due to wrong password is now fixed.
Fix: Backup stalling on slow machines when Multithread is enabled is now fixed.
Fix: Client connecting to Server multiple times while sending Session Info when Multithread is enabled is now fixed.
Fix: Rare instance of File count mismatch in UI during backup when Multithread is enabled is now fixed.
Fix: DND Settings is now in the new backup schedule window.
Fix: Restore stalling due to File count mismatch in Destination and Restore UI, while using SQL Backend is now fixed.
Fix: Apply button not getting enabled when a new backup set getting created is now fixed.
Fix: Zero KB files not getting deleted from the Backup Temp location for One Drive backup is now fixed.
Fix: File Transfer performance for OneDrive is increased by 10X.
Fix: At rare instances where client shortcut is getting created with the name %productname% is now fixed.
Fix: Rare issues of Apply button not getting enabled, while changing start time of backup in the Backup Scheduler is now fixed.
Fix: Buy now page erroring without logging in to web manager after installation is now fixed.
New: Military grade encryption/ decryption module added to backup and restore engine.
New: Backup Progress for real time backup status.
New: Exchange backup is now faster with increased container size.
New: Updated transfer module to backup large files into small chunks of 100 MB.
New: File count and total size report now available.
New: Auto update Toggle switch for Exchange and One Drive backup.
New: Share Point Shared Folders can now be backed up.
New: Share Point Groups can now be backup up.
Fix: Rare issue in users listing with multiple accounts fixed.
Fix: Date /Time stamp issues with Exchange Backup is fixed.
Fix: Rare user duplicate issues fixed.
Fix: Rare backup issues with large one drive files fixed.
Fix: Issues with Last Run Time fixed.
Fix: Rare backup issues with large files and Resume backup fixed.
Fix: Backup now handles special character files in Exchange Backup.
Fix: Fixed auth token refresh issues.
Fix: Backup issues with Long path file names fixed.
Fix: Incremental backup now backups even failed files from last backup.
Fix: Rare issues updating user details fixed.
Fix: File size validation issues fixed.
Fix: Backup Progress now shows the User count as well.
Fix: Issues with scheduled task fixed.
Fix: Rare case of large PST restore issues fixed.
Fix: Exchange backup container restructured for faster backup and restore.
New: Military grade encryption/ decryption module added to backup and restore engine.
New: Exchange backup is now faster with increased container size.
New: Option to export report as Excel is now available.
Fix: Backup issues with auth token time out from google fixed.
Fix: Memory issues with large account backups fixed.
Fix: Exception in loading accounts fixed.
Fix: Backup now handles special character files in Gmail Backup.
Fix: Rare backup issues with (Empty job, no files selected for backup) fixed.
Fix: Incremental backup now backups even failed files from last backup.
Fix: Rare Backup issues while downloading large files from Google drive fixed.
Fix: File size validation issues fixed.
Fix: Rare case of large PST restore issues fixed.
Fix: Email validation issues with new users fixed.
Fix: Issues in Restoring files to original location in Gmail/GDrive are now fixed.
Fix: Backup container restructured for faster backup and restore.
New: Threat Analysis feature is integrated with RBackup client to notify users on Malicious File names and file extensions.
New: Dropbox storage report is added to RBS Manager.
New: SharePoint files can now be backed up to OneDrive.
New: Multiple File Transfer Module is added for SQL backend.
New: Client connection attempt and failure is now recorded in backup log.
New: New Installation screens added to RBS Installer.
New: .net based Encryption & Decryption module is added for saving credentials of Cloud Backups.
New: Auto Fix info added to the RBackup client on handling certain errors.
New: Sync queries are optimized for better performance.
New: New Backup Schedule window is available.
New: Email notification displays the number of possible threats in the successful backup, partial backup, and failed backup emails.
New: Option to close Delete Window after completion is now available.
New: Option to select all files except the Last Backed up version is now included in the Delete Window
Fix: Issues with Maximum file size limit fixed.
Fix: Rare instance of session info transfer failure is fixed. Client will retry and send the files.
Fix: Discrepancy in restore failure count fixed.
Fix: "Keyword not supported" in DSN set on outside SQL Server on RBS Manager is now fixed.
Fix: Issue with Grid Search on restore window is fixed.
Fix: Error count on Delete Window is now fixed.
Fix: Network drive not updating in UI is now fixed.
Fix: Rare occurrence of TRetryCount not taking the set value on BackupSetup.ini is now fixed.
Fix: Rare issue of Grid Search not working on Delete window is fixed.
Fix: RBS server Manager not loading on the New UI with Include column Error is now fixed.
Fix: Updated SMTP Mail provision for G-Mail, Yahoo & Office 365.
Fix: Rare occurrence of OneDrive Authentication issue is fixed.
Fix: special characters not accepted during New Registration of users is now fixed.
Fix: Encryption Key form selecting the DES method by default is now fixed.
Fix: Backup failing because of the previously failed backup set of flat files and plugins is now fixed.
Fix: Active Directory backup throwing an error as "Excp: 429 ActiveX component can't create object" is now fixed.
Fix: Email Notification not being sent to the CC Address, if user has multiple IP address is now fixed.
Fix: Restore stalling with Zip header is now fixed.
Fix: Rare instances of SQL backup failing as Login Failed due to wrong path is now fixed.
Fix: One drive stalling after a failed file is now fixed.
Fix: At rare instances scanning missing folders in fixed.
Fix: DR re-prompting after a successful DR is now fixed.
Fix: Backup sets not showing up when created from the old interface is fixed.
Fix: Rare occurrence of Incorrect file count on Session info file & Backup log is now fixed.
Fix: Timeout Error for OneDrive (Business Account) after 2 hours is now fixed.
Fix: Rare occurrence of Incorrect file count & size in the backup window is fixed.
Fix: Restore failing with error message "Excp(Longpath) - The filename, directory name, or volume label syntax is incorrect" is now fixed.
New: DropBox Plug-in enables the user to backup clients data (Compressed and encrypted data) to DropBox. You can Enable/Configure DropBox backup from clients backup schedule window with DropBox login credentials.
New: Simple, Smart and light RBS Manager added for easy user journey, with simple one click switches to advanced interface.
New: Rbackup can now backup files stored in windows OneDrive virtual folders. RBackup scan module can now backup the new and changed files from windows OneDrive virtual folder. RBclient supports both Personal and Business O365 accounts.
New: To mitigate internal threats, you can now password protect Rbackup local store from RBclient.
New: SQL Plugin autodetects Any Differential Backup failures and protectively initiates Full backup.
New: RBackup Split backup Chunk size can now be configured from rbackup.ini, while creating new backup sets.
New: Smart Search engine added to restore engine to find files.
New: New Client Registration wizard added.
New: More secured and easier Encryption Key generation module added.
New: Design changes while setting up "Temp Path".
Fix: Rare instance of Account type not changing for SQL Endpoints is fixed.
Fix: Split Backup stalling issues fixed.
Fix: Rare instance of Disaster recovery failing is now fixed.
Fix: Issues with SQL multiple large DB fixed.
Fix: File count mismatch issues with OneDrive fixed.
Fix: Cleared all Duplicate file entries in client restore with " All backup Sets ".
Fix: Registration Wizard is now optimized along with better fool proof system.
Fix: Issues with Key gen module in Registration wizard fixed.
New: New Exchange module added to backup and restore the latest Exchange servers. Also issues in restoring multiple Mailboxes is fixed.
New: RBClient now supports custom made plugin backup jobs. You can run multiple jobs on these client plugins (Hyper-V, VMWare & Full Image backup sets).
New: RBClient SQL plugin backup is more optimized, and you can backup SQL Transaction Logs.
New: All new WebManager, which allows RBS admin to securely remote manage RBS Server.
New: New RBS Server notification module now supports all secured mail transfer protocol.
Fix: DR failure issues with client(With slow internet connection)fixed.
Fix: Bit backup restore issues with large Bitbackup files fixed.
Fix: Rare issues with MYSQL Plugin failing to display some of DB's fixed.
New: All new exchange plugin makes exchange backup and restore 20x faster.
New: DR interface now shows the SQL Version of the clients Database.
New: For customers having Multiple Licenses of RBackup O365 can now use centralized SQL server for database.
New: For customers having Multiple Licenses of RBackup GSuite can now use centralized SQL server for database.
Fix: At rare instances the file count mismatch on Destination & Source using the RBS Mirror Plugin is fixed.
Fix: At instances when running the backup without setting up the Email Notification gives an error as " Excp(SendMail_User) - The parameter 'from' cannot be an empty string." is fixed.
Fix: At rare instances query issue created when using "Save As" for a new backup is fixed.
Fix: At rare instances when the value given for Maximum File Size in the RBackup client does not get validated on plugin backups is fixed.
Fix: Username can now be created with over 50 characters.
Fix: At rare instances while using "Save As" new backup set did not take the parent backups sets Username/Password for creating scheduled backup task is fixed.
Fix: At rare instances when running Exchange Database level backup, the temp by default resolved to Drive C is fixed.
Fix: At rare instances while running the backup gives an error "Attempted to divide by zero" is fixed.
Fix: At rare instances when failed restore displayed the message as Completed Successfully for Exchange Mailbox Backup is fixed.
Fix: At rare instances the temp files were not getting cleared after Restore of Exchange Box is fixed.
Fix: At rare instances the stalling of restore for SQL database backed up differentially using Microsoft Access Database is fixed.
Fix: Mailboxes not getting displayed in the client interface after the recent security updates is fixed.
New: New Express Restore feature added to both RBS Server and RBClient Restore module. You can selectively enable Express Restore for an end point from (RBS Manager - Edit users - Enable Express restore). RBS Server now enables http mode to restore for this selected end point. RBClient restore module automatically switches to http mode and performs 20X faster restore.
New: RBClient Advanced Restore Engine now performs 15X faster than the old restore engine. Rb client restore engine now has inbuilt fault tolerance module for better restore stability.
New: Updated backup engine makes backups 5X faster than previous versions.
New: New Append module added to RBClient restore module to handle connection drop and speed up large file restore.
New: Admin Over-ride password is now made case sensitive.
Fix: Rare instances of duplicates in RBClient session info catalogue table fixed.
Fix: DR module issues in selecting targeted root directory mentioned in DR.ini fixed.
Fix: Incremental backup issues with files with long file names (Path + file name more than 256 Char) fixed. Long files defaults to "Modified data time" file selection criteria.
Fix: Issues in restoring SQL DB (Full and incremental backup by RBClient SQL agents) fixed.
Fix: Restore module failure to delete the temp files after successful restore fixed.
Fix: Rare instances of Hyper-V restore failure due of the Wrong File path is fixed.
New: Default Client fingerprint authentication added to RBS Server - Client authentication module to prevent unauthorised reinstall or data restore.
New: Access control using locks to protect data from unauthorised deletion.
New: Backup Engine can now skip all hidden and system files. You can enable or disable this function from client admin options.
New: Restore module is updated to handle and successfully restore all header corrupt zip files.
New: All Client-side database plugins MSSQL, MySQL & PSQL can automatically add newly created database on to corresponding backup job.
New: Backup engine Split files module updated to handle Open files.
New: "Redundancy " feature added to RBS Server Mirror plugin to backup RBS Server client’s data as well as all custom settings to multiple locations (Onsite and Offsite).
New: Auto error correction added to Restore module to speed up and avoid issues during large files restore.
New: Fool proof Validation checks added to RBackup client interface.
New: Fool proof Validation checks added to Web Manager.
New: Fool proof Validation checks added to Restore window.
New: Security update to client-side Cloud Settings which can ONLY be accessed with Admin Override Password.
New: Database auto covert module added to RBackup client to handle large database migration.
New: Updates to scheduler module to handle new cloud backup settings.
New: Validations added to Remote Backup Scheduler Window to avoid conflicts.
New: Log settings added to debug backup or restore issues.
New: Local Mirror settings now has more flexible backup options.
New: RBClient SQL plugin module updated to handle database login failures.
New: RBClient Database plugin (SQL, MYSQL & PSQL plugin) UI updated with fool proof system to avoid any mishap in backup configuration.
New: More Options added to RBS Server Mirror plugin to handle changes in destination locations.
New: Updates to Delete files from Server module to be more proactive and keeps clients well informed with detailed warning messages.
Fix: Rare issues with Disaster Recovery module with old clients having huge data more than 80K files in RBS Server root directory fixed.
Fix: Rare errors while saving RBackup client preferences password fixed.
Fix: Minor UI issues with client Preferences Window fixed.
Fix: Mirror issues with RBClient Database migration module fixed.
Fix: Mirror UI issues with RBClient auto-select window fixed.
Fix: Schedule issues with "Run Once" while doing a Copy to Disc for Full Image Backup fixed.
Fix: Issues with purging the BASE file in "Bit backup" fixed.
Fix: Issues with clearing Bit backup cache files fixed.
New: Updated Image backup module. Fixed rare issues with split Full Image backups.
New: Customers can now code sign their installers with own Code Signing certificate using partner portal.
New: KL Versioning is now available in the Remote Management window.
New: Using RBS Disk Restore you can now restore the entire clients root folder.
New: Updates to DB module to handle DB dead lock in all DB transactions.
New: Full image backup progress now displays work in progress details by showing Drive and Volume currently being processed.
New: Restore module updated to handle decompression issues due to " Invalid Header Signature error" fixed. Also, added multiple integrity checks to avoid restore failures.
New: Updates to RBClient SQL plugin to handle large number of SQL Database. Also, added multiple integrity check, to make sure SQL database is backed up successfully. RBClient MS SQL plugin now can handle any number of MS SQL database irrespective of size.
New: RBClient Split files module can now handle files even without extensions.
New: Disaster Recovery module now identifies and validates the SQL client version and alerts admin to avoid SQL version conflict issues during restore.
New: Updates to RBClient to handle Disconnected Mapped Drive.
New: Client now updates the File size in client log, when the file is greater than the set " File Size Limit" value.
Fix: Issues with MS Access to MS SQL in handling long file name paths fixed.
Fix: File selection issues with RBS Server side restore fixed.
Fix: Rare instances of failure to load plugins in restore interface (with MS Access back end) fixed.
Fix: Catalogue DB failure to load on RBS Server side restore fixed.
Fix: Rare instances of extra folders been displayed on the left pane with long name files fixed.
Fix: Estimator and Exchange feature set lock issues fixed.
Fix: Test email notifications issues with Multitenant fixed.
Fix: WebManager Dashboard page issues with SSL fixed.
Fix: Rare issues with WebManager Reports page fixed.
Fix: Rare instances of multiple RBBackupprogress running in system fixed.
Fix: RBS Server start failure, due to RBS Manager icon fixed.
Fix: Failure to update the Backup and Shutdown options to new backup set from the default set fixed.
Fix: Rare DB issue with temporary transaction DB's fixed.
Fix: Failure to restore Zero KB files fixed.
Fix: Issues in purging Transaction logs with SQL plugin fixed.
Fix: Default KL versioning update issue fixed.
Fix: Issues with Delete files from server clearing the orphan records/ files fixed.
Fix: Rare issues with BitBackup handling 0Kb files fixed.
Fix: RBClient SQL Temp DB issues with SQL Authentication fixed.
Fix: Backup issues with Temp open files (hidden files) fixed.
New: Wasabi Plug-in enables the user to backup clients data (Compressed and encrypted data ) to Wasabi cloud storage. You can Enable/Configure Wasabi backup from client's backup schedule window with Wasabi login credentials.
New: Delete files from server module, with advanced search and cloud files delete options.
New: You can now delete the old and incomplete full image backups.
New: RBS Server mirror service performance optimized.
New: Advanced users can now avoid all warning messages by selecting "Don't show this again".
New: Restore optimized with dynamic stack size, to handle stack overflow issues.
New: Advanced error handling module added to RBClient SQL Plugin to handle DB backup failures and log appropriate error messages. On failure, plugin continues to backup next DB and also tries the failed DB.
New: Advanced "Date/ time" module added to both backup and restore module to handle all date and time formats also supports custom formats.
New: Backup and restore DB operations optimized to effectively handle long file path.
New: Incremental Full image backups - when combined with "Bit backup/ Split files" RBClient can backup VHD files in small chunks to remote locations (RBS Server and cloud) and also send incremental chunks to remote and local store. Restore module recreates the full VHD from full and incremental chunks.
New: Incremental VMWare backups - when combined with "Bit backup/ Split files" RBClient can backup VMware snapshots in small chunks to remote locations (RBS Server and cloud) and also send incremental chunks. Restore module recreates the full VMWare Image from full and incremental chunks.
New: Incremental Hyper -V backups - when combined with "Bit backup/ split files" RBClient can backup Hyper V backups in small chunks to remote locations (RBS Server and cloud) and also send incremental chunks. Restore module recreates the full Hyper V image from full and incremental chunks.
New: New Split module added to RBClient backup and restore which enables "Split delta" backups. RBClient bit backup when combined with split files, now sends only the delta chunks. This feature allows the user to backup large files to remote server and cloud locations.
New: All new Client registration wizard added for easy unattended client registration.
New: New Mirror monitor page, similar to that of RBS Monitor added to RBS WebManager to monitor the Mirror server backup progress.
New: New Mirror Monitor added to RBS Manager to monitor the RBS Server Mirror progress.
New: Restore all feature added to RBS Serverside Restore.
Fix: Fixed rare instance of performance monitor crash issues, with slower old windows servers fixed.
Fix: Full Image Backup icon issues fixed.
Fix: VSS and Long Path files temp location issues fixed.
Fix: Issues with inappropriate delete of full image VHD file fixed.
Fix: Restore issues with small files less then 1KB size fixed.
Fix: Restore to original location will automatically hide redirected restore location.
Fix: Rare restore issue "Decryption" failure with Blowfish encryption method fixed.
Fix: Restore issue or "Excp(set_Data)" - String or binary data would be truncated. Changed database context to 'master' fixed.
Fix: Rare Decompression failure in restore with long file path names fixed.
Fix: Restore module will now clear all residual files from Temp location.
Fix: Restore - Resume failure issues (client with MS Access backend) fixed.
Fix: Rare issues of Bit backup restore, skipping the local store and retrieving files from remote location fixed.
Fix: Rare issue of decompression failure with long file path name fixed.
Fix: UI issues with long file path names fixed.
Fix: Rare download failure (slow connection) with restore fixed.
Fix: Restore filter issues with large DB fixed.
Fix: Rare cases of "Object reference errors " with backup and restore module fixed.
Fix: Bit backup/restore issues with "Long file path" names files fixed.
Fix: Rare decompression issues with Unicode file names fixed.
Fix: Backup and restore issues with "Bit backup - Split files" fixed.
Fix: Rare issues with "Save As Backupset” failure fixed.
Fix: Issues with MySQL restore fixed.
Fix: Rare case of RBS Server Failure to start (Event log) issues fixed.
Fix: Rare issues with client failure to transfer log and client catalogue file to remote backup locations fixed.
Fix: Removed redundant Google Drive prompts in RBS Server restore
Fix: Rare cases of folder exclusion issues fixed.
Fix: Issues with large DB SQL plugin incremental backups fixed.
New: RBClient can now throttle clients system resources. Backup progress window now monitors both CPU and Memory and can Pause and Resume backups as per the threshold settings.
New: All new RBS Mirror plugin which supports RBS Server offsite mirror. Now you can mirror RBS Server to offsite location.
New: Updates to client UI to load Huge volumes of file.
New: Wildcard file search added to Restore Interface.
New: SQL DB can be restored to redirected restore.
New: Client with SQLExpress backend now uses SQL transaction db makes client backup 10X faster.
New: New PostgreSQL plugin added to client to exclusively backup PostgreSQL DB.
Fix: Issues with MYSQL Plugins fixed.
Fix: Backup issues with hidden files in Google Drive fixed.
Fix: Issues with Delete Backup sets fixed ( with Split files ).
Fix: Issues with User's Session Report with RBS Manager fixed.
Fix: Delete Backup Set for Google Drive and Amazon S3 now deletes files from the backup location.
Fix: Issues with file selections in MySQL Plugin fixed.
Fix: On rare instances when the Bit backup temp resolves to C Drive when the Bit Backup Temp is not accessible is fixed.
Fix: Restore error flush added.
Fix: Restore stuck while restoring SQL DB to a non-existing instance fixed.
Fix: Memory issues with restore fixed.
Fix: Folder search issues with Date search fixed.
Fix: On rare instances while searching for files with Wildcard File name search, Unicode files, Filter search & Query Timeout fixed.
Fix: Clear search retains Have Disc Location ( Root Directory).
Fix: Restoring from RBS server now forces the user to select the Restore location instead of the Original Location.
Fix: Rare issues loading SQL plugin files from Multiple Root node's fixed.
Fix: RBS Server restore issues while restarting RBS Server fixed.
Fix: Residual file of a failed Full Image Backup set will be deleted during the next backup fixed.
Fix: Rare issues in registering rbsyslib82.dll with installers fixed.
Fix: On rare instances getting the error "InsertCatalogforPrepBatch_Mdb] Queue limit [Error] is Fixed.
Fix: Rare client installer issues with Windows 10 machines fixed.
Fix: Restore issues with Bit backup files due to the incomplete full folder specifications fixed.
Fix: Version compatibility issues with End of Life windows operating systems fixed.
Fix: Rare issues in saving DND settings fixed.
Fix: Rare issues with backup while selected files been deleted fixed.
Fix: Issues in backing up large number of SQL Databases fixed.
Fix: RBS Restore can handle long Backup Set names.
Fix: Rare issues with backups with Windows 10 fixed.
New : Amazon S3 Plug-in enables the user to backup clients data ( Compressed and Encrypted data ) to Amazon S3 Buckets. You can Enable/Configure S3 backup from clients backup schedule window with secret and access key.
New : Google Drive Plug-in enables the user to backup clients data ( Compressed and encrypted data ) to Google drive. You can Enable/Configure Google drive backup from clients backup schedule window with Google drive login credentials.
New : Enterprise class chunk(Split) Engine breaks down the file in to smaller chunks for faster transfer. You can Enable/Configure Chunk settings from client’s backup schedule window. Any file larger than the specified threshold size will be split in to chunks. The number of chunks is controlled by the chunk size.
New : New 4X faster Bit Backup Engine exclusively for 64 Bit Operating systems. New BitBackup engine will be auto enabled on all 64 operating systems.
New : MySQL plug-in enables the users to do full/incremental backup and restore of individual MYSQL Database. This plug-in will be auto enabled on all machines with MySQL DB and requires instance name, port, user name/password to backup MYSQL DB.
New : Image backup can now be transferred to multiple locations, remote RBS Server and cloud drives.
New : Client backup engine now supports multi processer and threads can be controlled. Also, clients can do backup with compression mode ONLY.
New : 10X faster New Restore engine enables the user to do quick restore. One click “Restore all” to do restore all data backed up till date.
New : Cloud backup reports added to RBS Manager and Web Manager reports
New : Changing the Bit-Backup Temp location will now move the files stored in the old location to the New Location.
New : If selected files are Deleted before Preparation then they will be treated as a "Warning" and not as an "Exception". If backup is not able to process files with a "Non-Standard Unicode Character" this will be considered as an exception.
New : Added Date & Time to the Encryption Key.
Fix : Rare purge issues ( root folder directory naming ) fixed.
Fix : Restore throwing "Exception : Access Denied " if the destination drive is more than 256 Characters is fixed.
Fix : Full Image Restore completes occasionally without files in the selected destination is fixed.
Fix : On rare instances when the Restore fails with "Error on Decompression - Invalid Decryption Password" is fixed.
Fix : RBS Server Manager now handles the Resources report from the Database.
Fix : On rare occasions settings not getting saved in the Backup Scheduler Window is fixed.
Fix : Account tab displaying as Null Value is now is fixed.
Fix : RBClient throwing "System Invalid Operation Exception: Collection was modified; enumeration operation may not execute." while saving Encryption Key is fixed.
Fix : Fresh Install on Windows 10 (Version 1903) throwing DLL not registered error in the session log is fixed.
Fix : On rare instances Incremental backups on Exchange 2010 not running regularly when Date/Time Setting is set to English U.K. is fixed.
Fix :On rare occasions when the restore throws "WARN: File size is zero (or) File not exists in server." while attempting to restore files locally from the client is fixed.
Fix : Exchange backups on Windows Server 2007 getting stuck on mailbox's with Unicode characters is fixed.
Fix : RBS Server on rare instances resetting to Evaluation Version is fixed.
New : Icons has been added for plugins in the NG Restore interface.
New : RBackup now supports both multi-core and multi-processor with optimized system utilization.
New : New advanced more secure AES 256 encryption module added.
New : You will now be able to schedule the backup with Pause and Resume option while running a scheduled backup.
New : Web Manger E-commerce plug-in now has PayPal - Pay with Debit Card.
New : Customized Text in EULA.
New : Admin Override Password Required for Printing Encryption Key.
New : RBclient retains the last state of the file and folder structure.
New : Processing Priority added to RBclient.
New : Full image backup can be forced to be backed up in VHDX format.
New : New restore module added with simple one click restore and 10X faster.
New : Now clients can do local backups with just compression.
New : Creating New Backup set opens Purge settings without having to type the override password.
New : UI Assistance on the Client.
New : Backup Window setting can be set for Individual Backup sets.
New : Exchange plug-in - 10X faster and can handle large backups and the issues mentioned below are fixed:
1) Index Out of Range.
2) Incomplete Exchange Backups.
3) Mailboxes error and false positive issues.
4) Connection issues with .com and .in domains.
5) Creating exchange backup temp folder and exceptions are added to log.
6) "OverrideTempShare" in registry now logs and ends the backup.
7) Powershell Exceptions are written to log level 0 EXCHPSxxx.log.
8) Exchange Backup issues with override registry key.
Fixed : Rare issues in saving RBclient schedule(Once only option)fixed.
Fixed : VSS Snapshot Timeout on Full Image Backup fixed.
Fixed : Issues with Active Directory backup on Windows 2003 fixed.
Fixed : Fixed issues with Include/Exclude/Clear on Exchange Plug-in fixed.
Fixed : Rare issues with Client not Opening with Error "Not Proceed to Load(Trace)" fixed.
Fixed : Backup issues with multilingual client fixed. Connection issues with client set on Greece language issue fixed.
Fixed : Rare issues with client file transfer module fixed.
Fixed : Bit Backup issues on exchange backup fixed.
Fixed : Issues with exchange backup user name fixed.
Fixed : Rare cases of file transfer with Buffer size is set to 64Mbps fixed.
Fixed : Issues with Registration Wizard's Default IP address fixed.
Fixed : Issues with Full Image Backup syncing with multiple backup locations fixed.
Fixed : Issues with Mapped drive letter "B" fixed.
Fixed : Issues with printer selection in Printing Encryption Key fixed.
Fixed : "Switch to Simple Interface" over ride error fixed.
Fixed : Issues creating backup set with "-" fixed.
Fixed : Issues in backups with Special characters in Encryption Key fixed.
Fixed : Client rbackup.ini exclusion issue fixed.
Fixed : Client EK truncates contents on printcap.ini
Fixed : Saving/ Deleting Wildcard files and folders on the Client fixed.
Fixed : Issues in renaming backup set with single Quote/ Unicode Characters fixed.
Fixed : Issues with renaming backup set and windows task scheduler fixed.
Fixed : Rare occasions when VSS of other backup software interfering with Microsoft VSS, which in turn affects backing up open files with RB Client fixed.
Fixed : Rare cases of deleted backup set task not been removed from windows task scheduler fixed.
Fixed : Rare issues in saving IP address in preferences window fixed.
Fixed : Issues with email notifications to send out emails as per account group SMTP settings fixed.
Fixed : Advance Task Scheduler not updating if Interval and Duration are of the same value fixed.
Fixed : Minor UI issues on server OS fixed.
New : Icons has been added for plugins in the NG Restore interface.
New : NG Client interface now has the option to add Network/Mapped drives
Fix : The issues with Reset password option in Partner Portal login fixed.
Fix : Restore all module ( In restore interface) has been reengineered to handle huge volumes of date.
Fix : Minor issues with exchange mail box restore ( file selection issue) fixed.
Fix : RBclient task scheduler now stores the user credentials in encrypted format to avoid any mishap.
New : RBS Server side Audit log now displays the RBS Server Database Type.
New : The Restore Log and the Restore Interface now displays the client Database Type.
Fix : The resolution of the restore interface is enhanced for better display on Server 2008 Operating System
Fix : Minor fixes in restoring exchange mailbox(s) in ‘.pst’ format
Fix : Minor fixes with exchange mailbox restore
Fix : Purge/Sync issues with NG Client Fixed.
Fix : Issues with updating the schedule time format in the Scheduler window fixed.
Fix : Issues with ‘Data files’ node in the NG Restore interface fixed.
Fix : The Inappropriate ‘Resume Restore’ prompt in NG Restore fixed.
Fix : One click ‘Restore all’ option is now made available for files backup.
Fix Minor issues in loading the most recent file in the Exchange Mailbox Restore fixed.
Fix : The search is enhanced in the Restore interface.
New : The tooltip on the Right pane(grid) modified to display filename instead of file path.
Fix : Minor issues while selecting and loading files in the NG Restore interface fixed.
Fix : Type Mismatch Error 13 displayed in the NG Client fixed.
Fix : Minor issues arising with ‘Delete Backup set’ on the client fixed.
New : Select All/Deselect All check box is now added to the Grid view header.
New :Restore interface redesigned to load select and view both folders and files.
New : Restore interface by default makes all files for restore ( as per search filters).
Fix: Minor issues with client version numbers mismatch in RBS monitor fixed.
Fix : The issue updating Temp Path from rbclient preferences page fixed.
Fix : The error “Unable to associate rbClient.exe” fixed.
Fix : The issue with KL Version settings fixed.
New : BackupLog is modified to include Computer name
New : The Cancel button included to the exchange mailbox .pst restore.
Fix : Grid refresh issues with exchange mail box restore fixed.
Fix : Additional node added to mailbox subfolders for easy restore.
Fix : Issues with Customized text in ‘Fullpath’ column of the Grid for exchange mail box and SQL plugins fixed.
Fix : UI Refresh issues with plugins selection fixed.
New : Restore interface is now Multi-Lingual.
Fix : Issues with search using full file name fixed.
Fix : Minor issues with ‘Daily Status Report’ in Web Manager fixed.
Fix : Rare issue with client test connection ( with multiple server fixed).
Fix : Fixed minor issue in Disaster Recovery & Disk Restore with older version of clients.
Fix : NG client failure to create Exchange Temp share fixed.
Fix : Issue with Automatic upgrades on Partner Portal fixed.
Fix : Issue with rbsclient installer in older version.
Fix : NGClient crashes with different culture region fixed.
Fix : Issue with Mirror Server for different culture region fixed.
Fix : NGRestore – Issues with HaveDisk option fixed.
Fix : Issue with Backward compatibility with older versions of client fixed.
Fix : Exchange server login prompt issue fixed.
Fix : Active directory icon mismatch issue fixed.
New RBclient Interface: The new interface has been built from the ground up, focused on a much more streamlined customer experience. The interface is much simpler and easier to use, and reflects the latest Windows themes. The new v12 client is now completely multilingual and white labelled.
New Backup Engine: Our new v12 is not just new on the outside. A new enterprise-class backup engine can handle large volumes of data with ease. The v12 backup engine is foolproof and has an advanced automatic fault detection and correction system to allow it to detect and recover without user intervention. It not only handles much large data loads, it handles all type of data. Our new, updated progress screen shows a simple live display of the backup progress.
New Restore Engine: Restore is now much simpler than ever before. You can restore all data with just the click of a button. The v12 restore engine has more advanced filers for quick restores, and can handle large restores both locally and over the Internet.
New Purge Module: The v12 Client has a new Smart Purge module, which can handle large volumes of data while reducing overall backup time.
New Client Plugins: All client plugins have been reengineered and added to the v12 Client.
New Image Backup Plugin: New Image Backup plugin can back up entire volumes, including corrupted volumes. It ignores corrupt sectors and continues the backup.
New ENotify Plugin: The new ENotify Plugin has been built from the ground up to handle SSL enabled email providers.
New Client Help File: A new white labeled Client help file has been added to the default Client installers. You can edit this file to include your own branding.
New Web Manager: An all new responsive white labelled Web Manger allows you to create your own responsive site in no time. A new Admin panel lets you control your RBS Server from almost any device.
New: The RBackup Client scheduler is now foolproof, validating Windows scheduler credentials.
New: Quota notifications and reports ( RBS Server/ Web manager ) can be set to Native or Compressed.
New: The new backup engine is optimized to more effectively use system resources (Processor and memory).
New: You can now release the Client fingerprint (enabling the Client to reinstall) from the Web Manager.
New: A more advanced error capture algorithm has been added to the new backup engine to record all errors and exceptions in a Client log.
New: An advanced transfer module has been added to the Portal Connector to automatically back up critical RBS server files to the Portal Server.
New: The Client SQL Plugin has been enhanced to backup and restore large SQL databases.
New: The RBS Server DB Covert module has been updated to handle SQL timeout issues.
New: The Backup Log now records Clients’ BitBackup threshold setting.
New: The RBS Server and Client can now report back-end MDB database overload and request the customer to convert the database to SQL.
New: The v12 Client now monitors the temporary folder and recycles it before and after backups.
New: A new log module has been added to monitor the database conversion.
Fixed: A rare issue with the Client sending multiple session info
Fixed: The Web Manager can now read the Client logs from mapped root directories.
Fixed: Scheduled task issues in the Client after Disaster Recovery
Fixed: Rare case of a license count mismatch issue with the RBS Manager
Fixed: Rare issues with the Task Scheduler when backup set names contain a blank space
Fixed: Simple Interface issues with Admin Override password
Fixed: Minor fixes with Exchange mailbox (Exchange 2007) backup and restore
Fixed: The sessioninfo.ini file now records the Client Copy to Disk location.
Fixed: The Client can now display .cab and .zip extensions.
Note: If you are upgrading your customized webmanager, please take a backup of Web Manager installed folder (RBS Server\Web) before upgrading RBS Server/Web Manager.
Note: RBS Server upgrader will not replace the custom webmanager html files. You can download V12 (responsive html web manger files) from the partner portal.
New: Suspend backup set - Back up job can be put to suspend mode from client schedule or from RBS Remote Manage.
New: You can view entire client’s schedule jobs from web manager – Backup schedule report.
New: Update made to restore module to avoid DB dead lock.
New: Updates made to restore module to reduce UI refresh rate.
New: Updated RBS Server to handle older version of clients effectively.
New: Advanced Security module added to client restore and delete module to prevent data access. In case of reinstall, client fingerprint must be refreshed from RBS Manager / Web manager client account settings.
Note: add “TokenCheck=True” to “Backupsetup.ini” (default client installer folder or client installed folder – for existing clients).
New: Redundancy check added to client sync module to verify client catalogue transfer.
Fix: Rare issues with delete files from RBS Server module fixed.
Fix: Issues with “Resume” in Restore module fixed.
Fix: DR.ini is retained irrespective of purge sync settings.
Fix: Random 530 errors on transfer module fixed.
Fix: Rare issues with restore interface (Not responding mode) fixed.
Fix: Rare UI issues with restore interface fixed.
Fix: Issues with “Restore all” fixed.
New: Backup log now displays the IP Address of RBS Server.
New: Backup log now displays the product name used for the RBS Server during client customization.
New: Client advanced interface now shows the file properties along with file size.
New: Mirror server now has the option to specially include and exclude endpoints.
Fix: Rare issues with Exchange mailbox level restore fixed.
Fix: Rare issues with Exchange Mailbox Backup with 2010 and higher versions fixed.
Fix: Issue with backing up Exchange Mailbox (Exchange Server 2010 and Higher) with Special Character in the mailbox name Fixed.
Fix: Issue with Exchange Mailbox backup for Exchange 2007 is fixed.
Fix: Issue with Partial/Success notification with Exchange Mailbox Backups Fixed.
Fix: Are issues with restore file names (Changed to uppercase) fixed. Issue with files restored in uppercase during restore.
Fix : Issues with Restore All Option in advanced restore interface fixed.
Fix: Rare cases of Error in decryption/Decompress catalog file during RBS Server side restore is fixed.
Fix: Exchange mail box restore issue (.pst restore ) fixed.
Fix: Rare issues with RBS Server side restore fixed.
Fix: Issues backing up Digital camera.jpb files with invalid Created date example, year 2153 is fixed
Fix: Rare issues with SQL Plugin backups fixed
Fix: Issue with Unicode files during Synch Purge is fixed.
Fix: BitBackup issues with Unicode files fixed.
Fix: Issues in deleting the Unicode files from RBS Server backups fixed.
Fix: Local/Cloud backup issues with Unicode files fixed.
Fix: Issue with Advanced GUI not showing File attributes is fixed.
Fix: Issue with Set Archive Flag with 25f char files fixed.
Fix: Rare Sync ODBC errors fixed.
Fix: Fixed false positive on MaxFileSize
Fix: Issue with Portal Connector Service fixed.
Fix: Rare cases of Error - Invalid Cast Exception) in Delete Control fixed.
RBS Mirror Plugin – When installed and configured on the RBS Server the Mirror PlugIn runs in the background copying the RBS Server installation folder, database, and respective root directories to a local or network location. After the first copy is done the Mirror Plugin will constantly update the mirror location to make sure it is exactly same as the primary.
Watch Dog service - There are four major functions of the RBS Watch Dog service:
Monitor - The RBS Watch Dog service monitors the RBS Server’s ( Both primary and secondary ) critical parameters 24/7
Report – The Watch Dog service updates the corresponding portal account with all the critical parameters via a secured port. Customers can view the dashboard as well as detailed reports from their partner portal accounts. This includes RBS Server notifications, storage usage, and credits alerts.
Backup – The Watch Dog service backs up the RBS Server Database along with all custom files.
Alerts – The Watch Dog service sends critical alerts from the portal server in case critical parameters fall beyond a threshold level.
New : Client can sense the disk changes and creates default temporary backup folders and local stores automatically.
New : Client initiates a full backup when you change the backup type to Full from Incremental.
New : RBS Server now records client's SQL server version number, which can be used for the RBS Server disk restore.
New : Webmanager now by default builds the Client with custom icon files (Even after upgrade).New: Smart Full Backup – In case of failure or partial first full backup the client automatically initiates another full backup in next session.
New : Added purge settings for the RBS Monitor and portal connector log files.
New : RBS Server SQL database backup now retains 7 copies of the RBS Server's database.
Fix - Mirror issues with SQL plugin DB selection fixed.
Fix - Changes made to the Client GUI to be more responsive to user actions.
Fix : Mirror InstallShield issues with the Client fixed.
Fix : Client auto update features in Config files issues fixed.
Fix : Rare backup issues with 32 Bit operating systems fixed.
Fix : Rare issues with Full Image backups with 32 bit operating systems fixed.
Fix : Fare issues in client SQL back end conversion fixed
Fix : Issues with Full Image backup scheduled fixed.
Fix : SQL plugin auto include new database fixed.
Fix: Issues with Disk restore fixed.
Fix : Issues in restoring mailbox to .PST files fixed.
Fix : Latest backup engine - Hot site backup issue fixed.
Fix : Restore logs updated to give more info on restore progress.
Fix : Issues creating Windows task scheduler jobs (accounts with special character password fixed).
Fix : Rare cases of Client schedule setting missing on the RBS Server fixed.
Fix : Installer issues with icon changes fixed.
Fix : Rare cases of subscript Error 9 – SQL plugin fixed
Fix : Issues creating task from simple interface fixed.
Fix : Mirror dll update issues with RBS Manager fixed.
Fix : Client task scheduler issue after settings update (schedule changed from RBS Server Remote manage) fixed.Fix : Full Image backup status update issues (With partial backups) fixed.
Fix : File logging issues with session info fixed.
Fix : rare case of client version mismatch in RBS Server fixed.
Fix : Copy to disk logging issues fixed.
Fix : Rare cases of incremental backups triggering full backups fixed.
Fix : SQL plugin purge issues fixed.
Fix : Minor UI issues with delete interface fixed.
Fix : Bit backup open file issues with latest backup engine fixed.
New : Additional RBS Server status checks added to portal connector.
New: New purge module is 70% more efficient and faster. Now latest backup engine can handle large number of files with all types of retention settings.
New: Restore interface has files root Directory sorting, making restore file selection much easier.
New: RBClient sends base SQL database in case there are issues sending just the patch.
New: We can set the time for the Synchronization process by adding the Key "PurgeMinutes=240" in "BackupSetUp.ini" File ( C:\Program Files (x86)\Remote Backup\BackupSetUp.ini).
New: Remote manage can now handle purge location settings.
New: RBS Server side restore has new “Restore all” module for faster full restore reducing the full restore time by 40%.
New: Backup set global exceptions updated to handle virtual directories.
New: Client side restore module updated for faster file restore.
New: File restore engine updated. It is now 50% faster than before.
New: Date sort option added to Restore interface
New: Image backup plugin now uses the latest fast backup engine.
Fix: Rare issues in sending email notifications fixed.Fix: RBS manage quota report discrepancy fixed.
Fix: Issues with “Import data” Module fixed.
Fix: Bit Backup issues with client SQL backend fixed.
Fix: Issues with delete interface (large files delete) fixed.
Fix: Delete files from Server UI issues fixed.
Fix: Removed redundant UI messages .
Fix: Unicode character backup issues with Modified/ Date time issue fixed.
Fix: RBS Server side restore issues with long file names fixed.
Fix: Issues with coupons (Tied to plans) fixed.
Fix: Issues with web manager (any canceled operations) fixed.
Fix: Plans missing in web-manager partner login fixed.
Fix: Rare cases of Endpoints/ Account group delete issues from web-manager fixed.
Fix: Image preview issues with web-manager fixed.
Fix: Rare cases of Restore issues with upper case files fixed.
Fix: Rare issues with disk restore time out issues (with SQL backed) Fixed.
Fix: Issues with client side DB Convert (Access to MSSQL) utility fixed.
Fix: Rare cases of backup termination due to false positive (temp space threshold) report issue fixed.
Fix: Temp folder redirection issue with client SQL backend fixed.
Fix: Rare cases of Sync Exception 3464 fixed.
Fix: Unicode files backup issues with client SQL backend fixed.
Fix: Issues with “Max file size” backup restrictions fixed.
Fix: Rare case of restore issues with empty key files (No encryption and compression) fixed.
Fix: Latest backup engine can now handle all files with Unicode characters.
Fix: Rare cases of issues with “last modified date/ time” fixed.
Fix: Changes made to clients purge settings to hold the base backup set.
Fix: Client files root directory reference fixed.
Fix: Restore catalogue reference issue fixed.
Fix: Rare cases of RBS license update failure issue fixed.
Fix: RBS Server DB convert module updated to handle updated failures.
Fix: Rare cases of backup set creation failure fixed.
Fix: Client DB covert module updated to handle long file names.
Fix: Latest backup engine updated to handle file expectations due to database lockup during large backup.
Fix: Session log now has complete backup fingerprint on each phase updated.
Fix: Temp space exceeded (Dead lock with prepare and transfer) issue fixed.
Fix: Purge error - Excp 6 over issue fixed.
Fix: Sync error Excp – 91 object variable issue fixed.
Fix: Volume restore status updated on restore interface.
Fix: Scheduler Box now updates backup sets from dropdown option.
Fix: Disk Resource report issues with Web Manager fixed.
Fix: SQL time out issue fixed in latest backup engine.
Fix: NG Client writing Global Filter exclusions twice in the backup log.
Fix: SQL Plugin Backup logs contains the DB name entry twice.
Fix: Sync failure with single quotes and Unicode character files fixed.
Fix: Client restore UI can now be moved across the screen without getting to Not Responding state.
Fix: Scan module performance updated (Modified Date/Time), Scan time reduced by 50% in latest backup engine.
Fix: Client side Restore error on log as "File not exists" fixed
Fix: NTFS permission restore issue fixed.
New: The Hot Site switch on the Partner's Portal is now available only for partners with Priority support.
New: A Registry key has been added to define the value of one kilobyte as either 1000 bytes or 1024 bytes. This improves the accuracy of some of the reports. The value is based on a registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\RBSServer\RBSMgr
QuotaCon - 1000 or 1024
New: A Log Level control has been added to the Endpoint interface.
New: “Connecting” status has been added to the Endpoint’s backup log.
New: Changes were made to the Disaster Recovery module to fetch the latest Endpoint catalog ten times faster than before.
New: An “override temp share” has been added for Exchange servers.
New: While backing up an Exchange server, the RBackup Endpoint will now check the temp path and recreate it if necessary. This is controlled with the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\Remote Backup\Plugins\Exchange Server\
OverrideTempShare=True (By default is False)
New: Removed RBS Manager initial prompt.
Fix: Removed the Endpoint Logs option from Web Manger.
Fix: Backup Schedule issues with Windows Task scheduler fixed.
Fix: Validation issue in SQL plug-in backup
Fix: Delete Backup Set orphaned records are now completely cleared from path and LongPaths256
Fix: Type Mismatch Error 13 in NGClient.
Fix: Server side restore - fixed a decompression issue.
Fix: Updates were made to the restore module.
Fix: Updates were made to Endpoint transfer module to avoid Server overloading.
Fix: Restore - Clear button now resets all filters and clears already marked files.
Fix: File count mismatch on Resume Backup fixed.
Fix: Endpoint catalog sync issues with the Endpoint when using the SQL back-end fixed.
Fix: Server-side Restore – Changed the log file name format from RestoreLog.log to RestoreLog.log_xxxx.log and placed it to RBS Server installation folder.
Fix: Disaster Recovery log is now kept in Endpoint’s installation folder.
Fix: Registration issues when using the DES encryption key fixed.
Fix: Endpoint Quota report in the Web Manager and RBS Manager are now merged with the Disk Resources Report
Fix: The Disaster Recovery option in the Web Manager will no longer prompt "New Registration or Disaster Recovery"
Fix: Rare issue of account group not updated in key file fixed.
Fix: RBS Server restores issues with endpoints while using the SQL backend fixed.
Fix: Partial Backup missing from Web Manager logs fixed.
Fix: Web Manager user registration form validation issue fixed.
Fix: Error - 0 in Exchange 2010 fixed.
New: A new image backup engine now supports the expanded VHDX file format. By default the image backup plugin skips free space.
New: Backups using the autoselect feature now use the latest fast backup engine.
New: Each endpoint now sends the latest escrow file to the server.
New: The backup log now has more information about the Log Level currently set.
New: The endpoint catalog now keeps track of the endpoint version for each file backed up.
Fix: The session info file now contains info about files that exceed the Maxfile size.
Fix: Endpoint backup sometimes went into an infinite loop caused when a cloud destination was missing or inaccessible.
Fix: Rare exchange mailbox restore issues fixed.
Fix: Minor UI issues with Restore interface fixed.
Fix: Restore module has been updated to handle secure connection termination.
Fix: Minor UI issues with new backup progress screen fixed.
Fix: Issues with Restore status bar fixed.
Fix: Changes were made to the restore interface to avoid accidentally opening multiple restore interfaces.
Fix: Sometimes files got restored to original locations even when the cancel button was clicked.
Fix: The Cancel button in the RBclient SQL Convert window now reverts the client back to MSACCESS and opens the client.
Fix: Minor changes to session log details.
Fix: Rare cases of RBS Manager (Monitor) screen displaying special characters fixed.
Fix: The endpoint is now configured to use the default cloud location in case the location is not set.
Fix: Rare cases of restore issues Error in decompressing fixed.
Fix: rbsinstallersettings.exe design issue fixed.
Fix: UI issues with delete interface fixed.
Fix: Restore/Delete issues with Manual Date Search fixed.
Fix: Date/Time format issue with the Web Manager report fixed.
Fix: Rare cases of temp folders not being cleared from cloud storage location fixed.
Fix: Virtual exclusions issues with the endpoint when using the SQL database have been fixed.
Fix: Incorrect version number and original file size displayed in RBS Manager during the backup fixed.
Fix: Endpoint stalled during restore fixed.
Fix: Restore errors “marked for restore” and “timeout expired” fixed.
Fix: New backup engine now supports SQL Plugin backups. Override added to revert back old backup engine.
Filename - C:\Program Files (x86)\Remote Backup\BackupSetUp.ini
Key name - OverrideSQL – True
Fix: RBclient restore error “Timeout period elapsed prior to completion“ when using the SQL Backend fixed.
Fix: Fixed Large file transfer issue, especially with of slow network.
Fix: Fixed multiple versions of RBclient running simultaneously
Fix: Issues with RBS Manager Import fixed.
Fix: Fixed issues with Bandwidth throttling in latest backup engine.
Fix: Rare issues with encryption module “Error 666” fixed.
Fix: Rare cases of BitBackup backing up locked files fixed.
Fix: Changes were made to the Endpoint and server to handle partial file transfers.
Fix: Rare cases of SQL plugin failing SQL authentication fixed.
Fix: RBclient interface displayed “.rbsql” file fixed.
Fix: Issues with Resume Backup fixed.
Fix: Fixed rare cases of Disaster recovery failure to transfer files.
Fix: Rare cases of Hyper-V plug-in missing in the endpoint fixed.
Fix: Fixed issues with the transfer module.
Fix: Fixed issues with RBS Server reports.
Fix: Failure to run a scheduled job after windows security path update fixed.
New: Auto Update URL updates automatically if changed in Web Manager.
New: Added new registration type (Computer Name) in Registration Wizard.
New: Updates status in UI while using BitBackup on large file processing
Fix: Backup hangs while trying to backup specific file/corrupt file from mapped drive (source was a Mac/Linux file).
Fix: Session start and session complete timestamps in the %session$info.ini are both the start time.
Fix: Rare cases of %session$info.ini not transferring to server – intermittent failure.
Fix: Temp space exceeded message added on UI
Fix: The entire backup catalog (base file) was transferred to server rather than just a patch.
Fix: On rare occasions rbclient.exe not closing when the checkbox on the RBBackupProgress dialog box is checked.
Fix: The embedded character in a filename from a mapped drive stalling the backup for Bit backup (patch fails)
Fix: Elapsed time stopped during sync process in RBBackupProgress UI
Fix: Rare BitBackup 0kb file restore issue fixed.
Fix: Multitenant endpoint installer not working from Web Manager.
Fix: Endpoint not updating properly when created from Web Manager and using SQL database
Fix: New endpoint now shows sync process/catalog update on UI
Fix: New endpoint unnecessarily scanning excluded files.
Fix: Rare restore issue with BitBackup patches fixed.
Fix: Disaster recovery failing on TDES encryption method
Fix: Disaster recovery fails when using hex key
Fix: Backup successful status not showing in RBS Server notification log, though there is a successful backup
Fix: Restore log menu in disabled state even though restore logs are found in simple interface
Fix: Backup stalling while backing up locked files.
Fix: Rare cases of "System resource exceeded" issue fixed.
Fix: Exceptions counters missing while backup is "Resumed" in Latest backup engine fixed.
Fix: Space issues with Backup Server URL fixed.
Fix: Changes made to avoid accidental invoking of multiple restore/ delete interface at the time of backup.
Fix: Minor UI issues with Disaster Recovery interface fixed.
Fix: Client connection issues with multiple backup Server URL fixed.
Fix: Rare cases of Backup set name duplication issue in RBS Manager/Web Manager.
Fix: Update made to client's log module to record "Paused" Status.
Fix: Issues with on demand backup progress screen (progress screen gets terminated once the backup completes) fixed. Now customers can see the actual backup status and close it manually.
Fix: Simple interface can now open the latest "Restore Interface/Engine".
Fix: Max file size issues fixed with latest backup engine.
Fix: Rare Restore issues (restore to original location in Exchange mailbox 2007) fixed.
New: You can now configure the Web Manager to use DNS from the Setup page
New: You can purge all old endpoint installers from the Web Manager's Setup page
New: “Log Purge” module added to purge backup logs
New: Smart errors added to log to identify drive status at the time of backup
New: New scan engine added to handle long file names (combined folder/file path greater than 256 characters)
New: More smart errors added to backup audit log for each module (scan, prepare and transfer)
New: Bit Backup can now handle filenames greater than 256 characters
New: RBS Server installer automatically updates the Windows firewall settings
New: Restore module has been updated to handle long file names, especially in cases of a restore to original location
New: Update made to backup engine to stop the backup in case of drive missing (source drive or destination drive)
New: Smart error messages added in case of abnormal termination of backups
New: Visual indicators added to Web Manager to display for user and storage status
New: SQL plugin will now automatically hide all system databases (Tempdb, master, RBackup)
New: Exclusions are now more visible when using Simple Interface
New: SQL plugin added to new backup engine
New: More advanced real-time messages added to backup progress window
New: Local backup module updated to be faster with reduced working folder size
New: Full Image Backup engine updated to make VHD files mountable directly
Fix: Rare Copy to disk issue when using Simple Interface fixed
Fix: Registration Wizard issues fixed in both Endpoint and Server
Fix: Issue where subject line is not updated correctly in Partial backup notification fixed
Fix: Post-backup issues in purging working files (temp folder, transaction DB files) fixed
Fix: Fixed issues with backup closure module, especially when no files qualified for backup
Fix: Fixed Bit Backup issues in the latest backup engine
Fix: Transfer issues in Windows 10 fixed
Fix: Timeout issues while loading more than 100 mailboxes fixed
Fix: Endpoint automatic updates when using latest backup engine fixed
Fix: Updates made to simple interface to prompt for copy to disk location
Fix: Issues with RBS Monitor fixed
Fix: Updates made to VSS module and also more smart errors added to logs.
Fix: RBS Server installer occasionally resetting data port range fixed
Fix: Copy to Disk sometimes halting when using a disk with slow read/write speed fixed
Fix: Removed all debug warning messages from RBS Server and monitor window
Fix: Rare cases of duplicate backup log creation fixed
Fix: File transfer verify protocol updated
Fix: Rare cases of decompress issues in disaster recovery
Fix: Fixed issues with "Tempspace threshold" in latest backup engine
Fix: Validation issues fixed with new restore interface
Fix: Rare restore issues from the Endpoint fixed
Fix: Prepare module updated in the latest backup engine to handle modified date/time
Fix: Updates made to handle large file restores more efficiently
Fix: Server-side restore module updated to handle redirected restore of long filenames
Fix: Temp (working cache) folders/ files are deleted in real-time, in order
Fix: Smart errors added for “No encryption” and “No compression” file backups
Fix: Fixed issues with instance load with SQL plugin
Fix: Issues with Endpoint SQL conversion tool fixed
Fix: Endpoint backup task created in Windows Task Scheduler now requires a password if running under an account without administrator privileges
Fix: Issues with “Delete Files from Server” fixed
Fix: UI issues with restore interface when using date search fixed
Fix: Rare cases of scan model failure when the entire root drive is selected for backup
Fix: UI issues during file selection in the Advanced Interface fixed
Fix: Latest backup engine now supports “Log out and shut down” post-backup
Fix: Issue with printing encryption key fixed
Fix: Latest backup engine session issues fixed (suspended, quota exceeded, trial expired)
Fix: Rare cases of CDB deadlock issues with copy to disk fixed
Fix: Rare deadlock issues with RBS Server (especially under max load) fixed
Fix: Incorrect endpoint backup reports fixed
Fix: Backup progress looping especially with very large backups fixed
Fix: SQL Plugin - Provider Name error in 32-bit SQL Server fixed
Fix: Issues with pause button fixed
Fix: Fixed WARN: File doesn't exist in temp location error on SQL endpoints
Fix: Disk Restore Utility - Backup set pulldown configuration doesn't work
Fix: Failed Backup Notification for RBS Manager and Web Manager
Fix: Client hangs with "Failed Image Backup" due to disk issue
Fix: Fixed scheduled backup issues with error code 530
Fix: SQL Plugin icon from left pane failed to select databases
Fix: Empty files skipped during incremental backup / VSS 0 file size issue
Fix: Restore Issue – While restoring SQL Plugin files using BitBackup with TDES encryption method
Fix: Restore Issue - patch file and recent base file not restored properly for SQL Clients
Fix: SubFolder issue - Create 5 digit folder name fixed
Fix: Updated log level for latest endpoint
Fix: Exchange Server "429ActiveX component can't create object" issue fixed
Fix: Issues with Hyper-V backup set fixed
Fix: Issues with SQL timeout on endpoint backend fixed
Fix: Fixed backup failure due to "Free space threshold exceeded" error
Fix: Backup failure due to file permissions fixed (system account permissions)
Fix: Backup duration mismatch in UI fixed
Fix: Endpoint names sometimes did not display in RBS Monitor
Fix: Installer permission issues fixed
Fix: Catalogue permission issue "Error code 527" fixed
Fix: Rare case of Advanced interface crashing fixed
Fix: Fixed MaxFileSize issues
Fix: Copy to Disk changes to Server on resuming backup
New: More advanced error traps and self-explanatory messages added to client-side log files. More detailed messages are added to the log, to make it easy for the customers to take corrective action.
New: "Disable first full " added to incremental backups when using the new backup engine. You can now override the default first full backup in incremental backup sets and start the first backup with just modified files.
New: Performance upgrades to latest backup engine. All three modules updated (Scan, Prepare, and Transfer).
New: Number of sub-folders created during backup is now controlled by the registry key “SubFolderLimit”
New: Add file byte size in the backup progress window.
New: Advanced restore interface now supports “Redirect Restore” and supports restore directly from Local Mirror/Cloud locations.
New: Web manager log file location can now be customized.
Fix: Updates made to RBS Manager and Web Manager report module to iron out all the report and quota mismatches.
Fix: Rare issues with open files on 32-bit machines fixed. VSS writers sometimes did not respond to the RBS Requesters.
Fix: Rare issues with backups configured for no encryption/no compression fixed.
Fix: Sometimes RBS Server fails to load when it finds multiple NIC cards, especially with the newer NIC Cards.
Fix: Fixed issues with backup “Resume” command.
Fix: Issues with “skip free space” in Full Image Backup resolved. Backup engine sometimes fails to calculate available free space and terminates the backup.
Fix: Connection Timeout/Retry Support For Full Image Backup. Full Backup sometimes failed on authentication with RBS Server.
Fix: Failure to update Exception Counter in %session$info.ini fixed. Client with a large backup fails to update the session info with the exceptions and hence the Enotify fails to send exceptions.
Fix: Bandwidth throttling issues with latest backup engine fixed. Clients sometimes fail to update the throttle settings.
Fix: Issues with large file transfer fixed. Large file transfers sometimes loop over and fail to transfer to RBS Server.
Fix: Auto-close after backup fixed. Client now auto-closes once the backup completes.
Fix: Issues with client scanning the excluded files fixed.
Fix: Cancel button issue fixed with latest backup engine.
Fix: Rare cases of disaster recovery failure with keys from legacy clients fixed. Especially with the clients older than version 11.
Fix: Rare issues with encryption key failure on restore fixed.
Fix: Fixed issue with the advanced restore agent. Search error, folder listing UI issues fixed.
Fix: File count issues with large backup fixed.
Fix: Directory junction issues fixed in latest backup engine.
Fix: Issues with file exception counter with the latest backup engine fixed (especially with large backup sets).
Fix: Issues with Bit Backup scan module fixed.
Fix: Issues with sub-folder exclusion fixed. Scan engine goes though the excluded sub folders.
Fix: Date validation issues with restore interface fixed.
Fix: Bit Backup – Session Quota issue fixed.
Fix: Cancel backup issues with latest backup engine fixed.
Fix: Max file size issues with latest client fixed.
Fix: Latest client does not honor StoreNameChar fixed.
Fix: Client will now send only the latest backup log to RBS Server.
Fix: Failed to establish connection to the server, Error: Value cannot be null. in Transfer Module fixed.
Fix: Client side transfer error "request failed with HTTP status 417: Expectation failed".
Fix: Issues with File Transfer Protocol " VerifyFileinServer" option fixed.
Fix: Issues with Send Diagnostics (client and server) fixed.
Fix: Increase in “RBClient Handles” issues while running large backups fixed.
Fix: View log files in client's advanced mode fixed.
Fix: File/Folder Warning Messages added in case of failure to access file/folder.
Fix: Run Copy to Disk option enabled for client with SQL backend.
Fix: Copy to Clipboard option in Simple interface.
Fix: Manual Copy to disk option added to latest backup engine. Run --> Copy to disk will now trigger the latest backup engine.
Fix: Auto-select Edits (user-defined types) issues fixed.
Fix: RBSUtility for correct switches update in Registry.
Fix: Issues with Administrative Override in the client fixed.
Fix: Exceptions in catalog sync/update fixed.
Fix: Removed time delays in prepare module.
Fix: Disaster Recovery issues with client running on SQL backend fixed.
Fix: Client-side UI issues with Windows 10 fixed.
Fix: Issues with Multitenant login fixed.
Fix: Restore issues with filenames containing non-English characters fixed.
Fix: Client-side Access to SQL conversion tool issues fixed.
Fix: Registration Wizard UI issues fixed.
Fix: Refined base-level logging with appropriate information.
Fix: Issues with Exchange mailbox-level incremental backup using non-US time/date format fixed.
Fix: Issues with filenames longer than 256 characters fixed.
Fix: Modified date/time stored in catalog changed to UTC format.
Fix: Files/folders restored with uppercase letters.
Fix: Issue in restoreing 256-character filenames resolved.
Fix: Bandwidth throttling is now set to "MB/ sec" rather than "Bytes/sec"
Endpoint
New: Updates made to new scan module to speed up scan process.
New: Backup.mdb file size check added.
New: Backup window/session quota added to latest client.
New: Endpoint logs option in Web Manager.
New: Attempt window and backup window added to latest version.
New: Added multiple level debugging logs.
Fix: Rare cases of endpoint upgrade settings reset issue fixed.
Fix: Issues with incremental backups of certain filenames containing single quotes fixed.
Fix: “Path not found” exception during preparation fixed.
Fix: Scanning issues fixed.
Fix: Issues with "Store name char" fixed.
Fix: File exclusions issue fixed.
Fix: "MaxFileSizeLimit" issues fixed.
Fix: Default to the new restore interface on client with SQL backend.
Fix: Backup stopped due to ID mismatch in tempdb.
Fix: Failed to prepare BitBackup issue fixed.
Fix: Rare cases of encryption failure fixed. The error reported is Path cannot be Null or White space.
Fix: Issues with client compression module fixed.
Fix: Value was either too large or too small for an Int32.
Fix: Temp space threshold validation issue fixed.
Fix: DB dead lock during large backup fixed.
Fix: Free space threshold issue fixed.
Fix: Issues with multiple RBS Server IP location fixed.
Fix: Backup stuck due to ID mismatch in tempdb.
Fix: Issues with Resume and Pause fixed.
Fix: RCDID process for Resume Backup.
Fix: Issues with BitBackup threshold fixed.
RBS Server
Fix: RBS Server installer issue fixed.
Fix: Rare cases of RBS Manager settings reset fixed.
Endpoint
New backup Engine: All-new backup engine, rebuilt from the ground up especially for enterprise class customers to handle large volumes of data. By default, the endpoint uses the latest backup engine.
Unlimited file backup capability: The endpoint now works with any version of MS SQL, with close to unlimited file handling capability, both in terms of volume and size.
Parallel processing: The endpoint can now scan, prepare and transfer all at same time.
Resource utilization: Endpoint can now auto-adjust based on the system's available resources. Endpoint can run in parallel with some of the most CPU and memory intensive applications, without affecting other processes.
Enhanced encryption and compression: Endpoint now has a more advanced encryption and compression module that now uses fewer system resources.
Enhanced transfer module: Client can now transfer at much faster rate and can be throttled to even higher speeds, based on network availability.
New backup progress: Simple and light backup progress interface with only necessary information.
Advanced scan engine: Latest scan engine can handle all file types, languages, and unicode with no limitation on file/folder characteter count.
Advanced DB handlers: Backup engine can auto-scale the transaction database based on processing requirements. Endpoint automatically does all database health checks and takes corrective actions.
Advanced restore interface: All-new restore interface, able to handle close to unlimited files (volume/size), with all possible filters to restore file level/folder level or complete restore.
Local backup: Enhanced local backup engine to effectively make use of latest drives.
Sync Module: Latest endpoint has more advanced synchronization module for server-side purge.
New: Endpoint now supports Exchange 2016.
New: Endpoint now supports latest versions of Hyper V.
New: Latest backup engine supports all languages (filesnames and operating systems). Simple interface can be customized to display any language.
New: Client bandwidth can now be throttled from Options --> Preferences.
New: You can now customize the Endpoint restore "Retry" function by adding a new registry key to increase retry count for downloading large files in case of slow bandwidth.
Registry Key setting: "Software\Quantum Tech, Inc.\Remote Backup\Settings"
Default value: "DownloadRetryCount" = 5.
New: New automated pre-backup scripts added to Exchange plugin backups to avoid backup failures.
New: Restore interface will restore files without recreating the folder structure in the case of failure to create a destination folder structure ( caused by permissions issue, destination drive missing).
New: Enhanced backup modules to handle open files in case of VSS failure.
New: Incremental backups even in "Archive bit" mode will include new files added to folders.
New: By default, the log size threshold is set to 50 MB. You can control the log size by changing the threshold values.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\Remote Backup\Settings "Log Size - 100"
You can set the endpoint in debug mode with the "Dlog" registry key. “DLog” is set to “True."
Note: "Dlog" is the most advanced debugging mode. It is not recommended to enable it unless you are asked to do so by an RBS engineer.
New: Added new "Restore all" option for a quick full restore. You can run a complete backup set restore using this option, without having to wait for the files to load.
New Beta Test Feature. Use at your own risk: Added new restore interface for restore of large files. You change over to the new restore interface by setting the "Switch Restore" value to "2".
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\Remote Backup\Settings - SwitchRestore - value "2".
Note: This beta works only for flat files, not for plugin sets like Exchange. Works only for endpoints with SQL backend.
New Beta Test Feature. Use at your own risk: Server Purge - You can set the RBS Server to purge files locally from the root directory once the endpoint backup and synchronization completes. You can set the endpoint to invoke server side purge with the following registry key:
"OverrideServerPurge” under “HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\Remote Backup\Settings”
The possible values for this Key are True and False. The default value is “False.”
The endpoint creates a purge.ini with list of files and folders that need to be purged and passes it on to the RBS Server. The RBS Server validates the purge.ini and purges the files accordingly. This is very helpful for clients with a large amount of data in the RBS Root directory.
Fix: Temp Path and Bit Backup Path Prompt issues with installer fixed.
Fix: Fixed rare cases of Disaster Recovery failure with "Run-time Error '53'" error.
Fix: Application throws error on session log after the installation.
Fix: Rare cases of backup error "Error on Sync Catalog" fixed.
Fix: Endpoint SQL Server transaction time out fixed.
Fix: Backup progress error "Incorrect syntax near WHERE clause" fixed.
Fix: Backup error in updating the file name, especially with file/folder path above 256 characters fixed.
Fix: Fixed backup progress issues, especially endpoint stuck on an infinite loop with permission errors like "[filepath]" frmBackupSet.BCVssOpenFilesProcess.
Fix: Restore interface 'OutOfMemoryException' error when handing large files fixed.
Fix: Issues with incremental backups (file selection method - Modified Date/time ) with endpoint SQL backend fixed.
Fix: Fixed issues in backing up Unicode files.
Fix: Rare Restore issues with AES 256 & Blowfish encryption methods fixed
Fix: Issues with SQL plugin auto include fixed.
Fix: Rare issues with incremental backups with SQL plugin fixed.
Fix: Rare cases of disaster recovery key failure fixed.
Fix: Exchange .PST restore issues fixed.
Fix: Fixed backup and restore issues with file/folder name above 256 characters.
Fix: Endpoint "7Error code : Excp 13" error fixed.
Fix: Exchange automation scripts for assigned roles.
Fix: Fixed issues with restore interface missing some mailboxes.
Fix: Rare cases of the endpoint not responding fixed.
Fix: Rare cases of disaster recovery issues fixed (DLL registration issues, manual override options).
Fix: Simple interface can now handle all unicode characters.
Fix: Rare case of incorrect file and size count issues fixed. Also fixed the incorrect issues reported in session info and Backup log.
Fix: Issues with the endpoint's Resume Backup fixed.
Fix: Rare cases of Incremental backup issues with file Time Stamp "dd/mm/yy" fixed.
Fix: Fixed issues adding new auto select file extensions with SQL endpoint.
Fix: Fixed issues in creating backup job with the simple interface fixed.
Fix: Issues in restoring SQL DB with SQL Authentication fixed.
Fix: Removed the command window popup at the time of client installation.
Fix: Endpoint Multiple instance issue fixed.
Fix: Full image backup missed notification issue fixed.
Fix: Fixed Copy to Disk "Run once" option in the endpoint.
Fix: Fixed duplicates issues while including files and folders from the endpoint.
Fix: Fixed issue launching the endpoint after new registration.
Fix: Fixed issues with new client registration.
Fix: Fixed issues in displaying the endpoint's database details.
Fix: Fixed issues with "Delete files from Server" option.
Fix: Installer issues with windows 10 fixed.
RBS Server
New: You can now remotely throttle endpoint bandwidth from the Remote Manage window.
New: You can set the RBS Server to override Account Group authentication. Once you override the Account Group authentication, you can change the user's account group without having to change the endpoint-side settings.
From the RBS Manager: Tools --> Properties --> Manager preferences "Groups override."
New: New launchpad added.
New: RBS Server Backend info can be found from either the RBS Manager or the Web Manager under Help --> About.
New: Automated sanity check added to client reports.
Fix: Rare cases of RBS Manager restore files failure fixed.
Fix: RBS Manager files restore issues "System out of memory" exception fixed.
Fix: Email notifications mismatch fixed.
Fix: Fixed issues with RBS Manager endpoint import option.
Fix: Changes made to RBS Manager to synchronize with Web Manager.
Fix: Incorrect endpoint reports fixed.
Web Manager
New: You can now view the RBS Server backend details from Web Manager.
New: Web Manager now automatically checks the Disk Storage report and compares with the actual disk utilization to run a sanity check.
New: You can now throttle the client bandwidth remotely from Web Manager.
Fix: Issues in creating a generic client installer fixed.
Fix: Fixed issues with Endpoint signup (other country/state).
Fix: Fixed validation issue in Quota report.
Fix: Rare cases of issues with Web Manager summary details fixed.
Fix: Fixed issues in viewing missed backup logs.
Fix: Issues with Executive Summary report fixed.
Fix: Incorrect frequency in Summary Details report fixed.
Fix: Rare cases of report mismatch between RBS Manager and Web manager fixed.
Fix: Executive Summary default frequency is set to 24 hours.
Endpoint
New: All Endpoint plugins are now compatible with the Endpoint SQL database
New: Update made to disaster recovery module to delete temporary files
New: Image backup plugin now defaults to "offline" mode for removable drives
Fix: Restore interface sometimes shows the Temp folder location
Fix: Additional validation checks added to handle Unicode characters
Fix: Rare issues with SQL restore fixed
Fix: Scheduled backup issues with image backup plug-in fixed
Fix: Volume size report issue with “Skip Free Space” option fixed
Fix: Rare cases of Disaster Recovery failure fixed
Fix: Issues with reports on copy to disk backup fixed
Fix: Exclude condition failure on Endpoint SQL plugin fixed
Fix: Rare "COM class" errors with SQl plugin fixed
Fix: Rare cases of client catalogue sync failure with RBS Server
Fix: Endpoint goes to “not responding” mode during large backups
Fix: Disaster recovery with client SQL database will not automatically gets the instance name
Fix: Purge issues with the Endpoint (exclusive server-only purge selected)
RBS Server
New: New override added to support account group migration. You can now migrate to any account group on RBS server, without need to change it on the client.
- Stop and close the RBS Server and Manager and make the following registry edit:
- Software\Quantum Tech, Inc.\RBSServer\Settings
- Create a key "OverrideAGroup" and set it to "True"
- Restart the RBS Server and Manager
New: The RBS Server and the Web Manager are now integrated. Installing the Server installs the Web Manager. Upgrading the Server also upgrades the Web Manager if it is installed.
New: Settings utility added to RBS Server installer in order to update RBS Server, email notifications, and RBS Manager settings
Fix: Fixed Issue with macros in subject line and in templates for test notifications
Fix: Quota issues in RBS Manager fixed
Fix: Daily status report from RBS Manager with SQL database fixed
Fix: RBS Manager and Web Manager reports mismatch fixed
Fix: Rare issues with quota reports fixed
Fix: Rare issues with disk resources report fixed
Fix: Calculations updated on RBS Manager reports
Fix: You can specifically exclude system files from reports
Fix: Rare design issue with RBS Server window fixed
Web Manager
New: Web Manager is now fully integrated with the RBS Server installer/upgrader.
New: Web Manager updated to support localizations
New: Default landing page now changed to “Manage Endpoints” screen
New: Warning error message added on Remote Manager to avoid duplicate settings
New: You can now restrict users from viewing the native filesize report
New: Automated script to view reports added for admin notifications
Fix: Web Manager group login issues fixed
Fix: Rare cases of Server Locator update issues to Endpoint installer fixed
Fix: Macros for Web Manager test notifications fixed
Fix: Web Manager login is not case sensitive
Fix: Endpoint can now start in the Advanced Interface if its customized accordingly
Fix: Issues with Executive Summary and Daily Reports Summery fixed
Fix: Account group sorting issue fixed
Fix: Error in creating custom installers with certain file names fixed
Endpoint
New: Multi-lingual support. Endpoint interface now displays, backs up, and restores all Unicode filenames instead of showing ????.
New: Autoselect option on main menu is now permanently disabled for Full Image backup set and VMWare backup.
New: "CustomFolderExclusion.ini " ( C:/Program files/Remote backup) can be used to add global exclusions to the list of runtime global exclusion values used with Directory Junctions.
Sample values in the " CustomFolderExclusion.ini"
?\Documents and Settings\?
?\ProgramData\Application Data\?
?\ProgramData\Desktop\?
?\ProgramData\Documents\?
?\ProgramData\Favorites\?
New:Endpoint SQL plugin auto refresh feature added to update all the latest MSSQL databases attached to the connected instance.
New: “Delete from Server” interface design and behavior has been changed to work like the restore interface.
New:Endpoint proactively adds the registry key "EseutilPath" when Exchange Server (VSS) requires it.
New: Full Image Backup module now has support for MBR and GPT partitions. It will also now backup only used space on the drive, skipping unused space, thereby making the resulting VHD file smaller.
New: Hyper-V is now supported both onsite and offsite. A new backup set named "HyperV" is integrated into the Endpoint, which will display all the instances and exclusively backup one or all instances. This plug-in is part of the Endpoint Server edition.
New: Changed "Account Group" to "Group" and "Users Name" to "login" in the Endpoint interface, both Advanced and Simple.
New: Override key added to change the default client failover to hot site.
"OverideHS" needs to be set to "True" in order to avoid client failover to the hotsite.
Default value is False,
"OverrideHS" = "True"
You can add this to your custom distribution client, by adding "OverrideHS" =" True" to the Rbackup.reg file.
New: You can now enable and update Auto Update settings in existing clients (Help - Configure updates)
New: Shrink DB size option added to the Endpoint's SQL Plugin.
New: Session and Backup Log sizes can now be customized.
Fix: Fixed False missed backup alert on "Full Image Backups", especially with desktop and personal editions.
Fix: In Personal/Desktop edition the Full Image backup task will be automatically removed from the Windows task scheduler.
Fix: Incorrect error message in the backup log: “complete with exceptions” (seemed to include some application data even though it was not selected in the client) fixed.
Fix: Error thrown from scheduled backup.“Object variable not set” error message was sometimes displayed when the backup was completed.
Fix: System State “Invalid use of null” error message sometimes thrown when preparing the backup set.
Fix: Wild card folder exclusion and virtual exclusion is set only for the default backup set. When a new backup set was created manually it is not set automatically.
Fix: Built in scheduler creates 2 backup logs: Duplicate backup log created when the backup process starts from the built in scheduler.
Fix: Now the Endpoint will send failed notifications when free space threshold size is exceeded.
Fix: Changes made to Endpoint's first time load of default backup set, in order to avoid excluding all drives.
Fix: The Options button is now disabled when the client is scheduled using the RBackup built in scheduler.
Fix: Intermittent application crash during exchange 2010 Backup.
Fix: Exchange subfolder was not available on the restore window even if the “Include” registry key is turned ON. If this registry key value is set to True, on the restore window all the mailboxes should have a + button to view their folders (inbox, outbox, etc.)
Fix: Issues on Exchange connections (Exchange 2013) with local, .com, etc domains.
Fix: Changes made to fix issues when resuming the last backup.
Fix: Changes made to fix the 256 character file name issue (especially when large number of files with more than 256 characters are defined in a backup job)
Fix: Restore window “Close” button was not working: If files on the restore window were selected, then the "Start Restore" button, there would sometimes be a prompt window that could not be closed.
Fix: The simple interface graphics broke down with high resolution screens.
Fix: Large zip archive on the desktop prevented the Endpoint from opening.
Fix: In some cases, files were not restored to the proper location while using AES 256 Encryption method.
Fix: Deleted backup sets were not removed from Scheduler.
RBS Server
New: RBS Server installer will install and configure the RBS Server and the Web Manager along with the Web Manager prerequisites and Web Manager settings.
New: RBS Manager / Monitor service command line added for the new installer.
New: Additional security changes were made to the RBS Server software activation method.
New: Partial Backup Notification: The RBS Server now sends a Partial Backup notification if there is mismatch in file count (files selected vs. files transferred.) This was formerly reported in a Failed Backup notification.
New: Daily Backup Report: Added a daily backup summary email. It contains a summary of all Failed, Partial, Missed, Over Quota, and Successful backups.
New: The RBS Manager now shows the client’s operating system information in the Edit Users page.
New: Changed "Account" to "Groups" and "Users" to "Endpoints" in the RBS Manager / RBS Server.
New: Added “IPLog” option in the RBS Server to track each transaction between the Server and Endpoint. This is used for communications debugging.
New: You can now enable and update Auto Update settings in existing Endpoints from the RBS Manager - Remote manage window
Fix: License Credit Balance issue with fresh install: While doing a fresh install, the RBS Server displayed a credit balance error message. Removed the message box for fresh installs.
Fix: The RBS Server and the Portal server communication failure fixed. A special authentication module was added to ensure additional security.
Fix: A popup message on the RBS Server has been removed when run in service mode.
Fix: Unable to retrieve the backup.mdb in web restore.
Fix: Email Notifications, trouble translating emails to French: Email template updated to support Unicode characters .
Fix: Erroneous error message: “You have selected some files to restore. Do you want to reload?” when opening the Restore screens for the first time.
Web Manager
New: IPLog Option added to Web Manager->Setup->Properties Page.
New: Detailed Log Option added to Web Manager->Web Manager Setup Page.
New: Build Endpoint Installer Option added to Web Manager->Customize Client installer Page for all tabs.
New: Added a “Download Installer” button on the Manage Endpoints page.
New: Added support for the Registration Wizard in the Web Manager.
New: Added new Client Lock for the "Hyper-V Plugin".
New: Changed "Accounts Groups" to "Groups" and "Users" to "Endpoints".
New: Quota Value and Group Name added to User Home Page.
New: Added an Endpoint Automatic Update option on the Remote Management Page.
New: Executive Summary Report was split into Consolidated and Detailed reports.
New: Added two new email notifications – Partial and Daily Status Report.
New: Added operating system information to the Endpoint Details page.
New: Server Launchpad Option.
New: Design changes in the Products Menu.
New: New installer completely automates installation of the Web Manager
New: The Web Manager installer is now automatically downloaded and run by the RBS Server installer.
New: The Web Manager is now included in all software packages.
Fix: Web Manager->Help->About Page design issue. Also added the Web Manager version number.
Fix: Changed the trial plan button "Buy Now" to "FREE" on the Products page.
Fix: Issues with plan migration across different account groups.
Fix: Build Endpoint Installer function was not deleting temporary installer files.
Fix: Unable to build the installer with the same name as an existing installer in the Build Endpoint Installer function.
Fix: New backup sets added in the Web Manager didn’t show up immediately on the drop down menu.
Fix: Fixed an Account Group issue with the “Build Client Installer” function.
Fix: Fixed an issue with secured URLs in the Web Manager.
Fix: Web Manager was failing on Preview Graphics on the Branding page.
Fix: Fixed some issues with the Personal Edition Client Locks.
Fix: Fixed an issue with the Reinstall Download function.
Partners Portal
New Added an End of Trial option in the Registration Wizard.
New New icon "Server Backup" was added to the Partner Portal to download the Portal Connector’s offsite backups of RBS Server folders. The Portal automatically backs up your Server’s setup files. In case you need to restore your RBS Server you can download the latest version of your complete RBS Server folder backup including the Database in a zip format.
Fix Fixed an issue with the Registration Wizard in the Partner’s Portal.
New SQL Endpoint
Endpoints can be configured to the FULL version or Express version of MSSQL.
Endpoint supports all version of MSSQL 2005 and above.
Server edition of the Endpoint can be converted to MSSQL using "CovertDB" option (In Advanced Interface,Options --> Convert database to SQL.) Now you can select the instance and convert the client database to SQL.
The SQL backend is only enabled for the Server edition of the Endpoints.
The SQL backend does not support the Endpoints Plugins.
New Port Requirements
PLEASE NOTE: With this new v11.11 installer, the installer will now attempt to open ports 80, 2772, 2773, 2774, and 29001-29100.
The new ports – 80 and 2772 are described below:
80 -- used for accessing the Server’s Web Console (the Web Manager) from outside the local network.
2772 -- will be used to sync Servers, replacing the current manual BTSync technique.
2773 -- will now be used to sync .VHD files with the Server for future feature.
Client
New: Minor Changes made to image backup set UI settings to better show drive properties.
New: New enhancements made to portal connector to make it more secure and efficient.
New: Logs added for hot site backup. The Client backup log will have the destination server details.
New: Added a new warning message for "Purge if Unmarked/Deleted".
New: New override added to enhance the scanning process especially for a very large number of files - "OverrideScan". Value should be "True" HKEY_LOCAL_MACHINE\SOFTWARE \Quantum Tech, Inc.\Remote Backup\Settings. This is recommended only for very large file backups.
New: Performance tuning done on preparation and transfer stages.
Update: Enhancements were made in the Client advanced interface to handle zip and cab files.
Fix: In rare cases the Client backup preparation stage failed.
Fix: Large file restore issue fixed.
Fix: Fixed rare cases of Error 6 Overflow exception on Full Image backup.
Fix: In rare cases the SQL backup integrity check failed.
Fix: Fixed issues with the Client Restore utility, especially after upgrading from older versions.
Fix: Updates made to the 256 character file handlers to support a large number of files.
Fix: In rare cases the Client would hang after completing a backup (espically BitBackup).
Fix: Orphaned files are now cleared from the server when files are deleted using "delete files from server - especially BitBackup files.
Fix: Rare cases of backup set auto save failure.
Fix: Fixed issues with file size updates on the RBS Server.
Fix: Exchange mail box level plug-in updated to handle new Exchange 2010 and 2013 mail box level backup errors.
Fix: Delete files from server will wake up with the currently selected backup set as the default.
Fix: Changes made in the Client to avoid scanning C/vhd file by default.
Fix: In rare cases the Client can fail to auto-failover from Primary to Hot Site and back.
Fix: Changes were made in the restore interface to load only a valid location for Full Image backups.
Fix: Some Client Locks were not being properly applied.
RBS Server
New: A Notifications log report added to the RBS manager reports.
New: An option was added to upload the end-userlicense agreement.
Update: Hot site server processing and storage capability increased, along with 24/7 auto-deploy and retire request processing
Fix: Error: (94):Invalid use of Null at UpdateClientInfo fixed.
Fix: Issues with Server, Desktop and Personal Edition locks fixed.
Fix: In some rare cases changes to email notifications settings did not get updated properly.
Fix: RBS Server logs cleanup.
Fix: RBS Server duplicate missed email notifications fixed (Especially when the cloud path was missing.)
Fix: Fixed the issue "varchar data type" in the RBS Server.
Fix: Rare cases of the Client root files getting deleted when the user or account group is deleted.
Fix: Remote management lock updates done for desktop edition.
Fix: Printing reports issues with server 2003 fixed.
Fix: Cleaned up some RBS Server messages. Removed all debug messages from RBS server along with the entry in audit log.
Fix: Minor reports issues fixed with RBS Manager and WebManager.
Fix: Fixed an error in opening the help documents in Windows 8 (in advanced mode).
Fix: Disk Restore Utility file selection lockup issue fixed.
Fix: Customize client installer "Use Loctaor" setting was not saved properly.
Fix: Rare cases of the RBS Server's ODBC settings being incorrect with RBS Server SQL connector.
Client
New: Added automatic exclusions for reserved filenames (PRN, CON, AUX, etc)
New: Added automatic domain name retrieval for Exchange logins.
New: Updated the client's authentication module to support automatic failover to an RBS Hot Site (if turned on by the Partner).
New: Added automatic Windows Admin login for the Client software to support image backups.
New: Added scheduling to the Full Image Backup so it can now run unattended and scheduled.
New: Added a test for cloud storage availability during image backup, adding an exception in the log and the session$info file.
Mod: Added intelligence to the Full Image Backup utility that allows it to quit when a backup is cancelled manually.
Fix: Fixed the Send Diagnostics feature.
Fix: Corrected an issue with purging old full image backups.
Fix: Corrected an issue with the restore log, which was failing to properly record full image backup sets.
Fix: Made full image backups correctly record their sizes in the Catalog file during preparation.
Fix: Corrected sync of full image backup file size between client and server.
Fix: Corrected saving admin login credentials to task scheduler settings.
Fix: Fixed token data generated to identify a Client installation and prevent installing the same username on different computers.
Fix: Fixed a rare Registration Wizard error in frmBackupSet.LocOptions.
Fix: Fixed a rare issue causing the tray icon to disappear.
Fix: Fixed an issue preventing all backup sets to be listed in the Simple Interface's dropdown menu.
Fix: Folder structure was sometimes not being created properly on restore redirect.
Fix: Fixed a rare condition causing the RBSUpdate utility to fail to load from the Client interface.
RBS Server
New: Added a Portal Connector. When turned on it monitors the RBS Server and synchronizes its files with the Partner's Portal. This will support new Portal features like mobile monitoring, reporting and control of RBS Servers, automatic Server backups and failover to the RBS Hot Site, and more.
New: Added a Foreign Login feature to be used to support client auto-failover to an RBS Hot Site.
New: Added Backup Set name to User Sessions Report.
New: Added automatic SQL Import/Export to support the upcoming new Mirror Server.
Fix: Further strengthened a previous fix for a licensing issue.
Fix: Fixed the Send Diagnostics feature.
Fix: Corrected problems with the Email Notifications when reporting on Cloud Backup.
Fix: RBS Server DBConvert had a minor issue updating a table.
Client
Fix: In rare cases the RBclient software dlls does not get registered at the time of upgrade.
Fix: Client rbstoken location reference changed.
Fix: Registration Wizard failure with the new version of client fixed.
Fix: Changes made to Exchange 2010 and Exchange 2013 login method to use Server name only instead of FULL FQDN.
Fix: Multilingual changes made to restore interface.
Fix: When changes made to the Full Image backup drive selections it is automatically saved to the backup set.
Fix: Image backup "Excp: 9 Subscript out of range" error message fixed.
RBS Server
Update: Updates made to RBS Server licensing module to handle license failures.
Fix: Minor text changes in RBS Manager.
Update: Changes made to RBS Server and RBS Manager to avoid to miscalculation of files transferred to RBS Server (Some cases RBS Manager shows "Zero" files transferred).
Fix: Web Manager customization did not update the Autoselect file types to the backup sets.
Fix: Unhandled exception has occurred in your application. - In some cases the backup.mdb file was not properly updated, and this caused incorrect information to be displayed on the print form.
Mod: Change "Credits" to "Licenses" - We have changed "Credits" to "Licenses" to avoid confusion. Licenses work exactly the same way as Credits. The only change has been in the naming convention.
Client
New Feature: Full Image Backup and Restore - Sometimes called "Bare Metal Restore" or BMR, this feature backs up an entire volume to a local drive, writing its backup file as a standard VHD file that can be directly mounted, if needed. This feature can restore its VHD file to bare metal (a brand new computer,) making it bootable - an exact copy of the original volume.
New Feature: Back up and restore Virtual Machines - VMWare version 8.0 and greater can now be backed up and restored. Backup files can be sent encrypted and compressed, or not encrypted and not compressed. They can be restored at the RBS Server and directly mounted in the Cloud for a super-fast disaster recovery.
New Feature: Back up and restore NTFS Permissions - Added a new option to backup NTFS permissions along with files and folders. While restoring the files with the client restore utility, the permissions for the files are applied automatically. Permission files will are shown as separate in the restore window, and can be restored independently of files.
New Feature: New Exchange 2013 PlugIn - This new PlugIn backs up and restores Exchange 2013 granularly. The Exchange server must be updated to latest service pack.
New Feature: New Email Notification for Drive Missing in Cloud Backup - A new email notification can be sent if the cloud backup location is unavailable at the time of the backup.
New Feature: NetReady - We have added a new option for scheduling backups called NetReady. When selected, the Client software will monitor the network connection and start a backup as soon as it finds the Internet. This was added to support laptops that travel and are connected only intermittently, and may not be left on overnight.
New Feature: Dynamic Localization Settings - The multi-Language module has been replaced with one that makes it much easier to change and add languages. New languages can now be added simply by editing INI files. Currently supported languages are English US, French Canadian, German, Hungarian, Albanian, Italian, Portuguese, Spanish, and Swedish.
New Feature: New email notification when Cloud Backup location is unavailable. - This email is triggered when Cloud Backup is selected, and the Cloud location is unavailable.
Mod: Changed the default bandwidth throttle for the RBS Client to 50 MBPS.
Mod: Changed BitBackup Options Read-Only - BitBackup related options are disabled if the backup type is set to Full, Incremental or Differential. These options are now enabled only when the BitBackup backup type is selected.
Fix: Catalog Synchronization with Purge deletes files from catalog when using cloud storage. - Fixed the issues on Manual Synchronization update. Manual Sync would remove the entry from the catalog table even though the files exist in the Local or Cloud location. The issue only happened if the user selected Local only or Cloud only as the backup location. The Client would scan only the server location to sync the catalog entries with the backup files. The new fix will scan the files from Local and Cloud location and do the synchronization.
Fix: XP Pro Run-time error 521: Cannot open Clipboard - Clip board error was sometimes thrown from the Encryption form during new user registration on Windows XP Pro. Applied error handling to resolve the issue.
Fix: Restoring catalog from older version - Query errors. - This issue would appear on the Web Restore or Server side restore utility when the client was using an old version. Automatic database update option was enabled for missing table variables in the current version.
Fix: Restore Interface - Unable to connect to server - Previously restores would sometimes end with errors and no option to resume. This was fixed by applying error traps to resume the failed restore files when the server is reconnected.
Fix: Exchange 2010 Issue - Err:424 Description: Object required. - Fixed the error when connecting to the Exchange 2010 PlugIn.
Fix: Catalog Synchronization with Purge sometimes deleted files from catalog when using cloud storage. - Fixed the issues on Manual Synchronization update. Manual Sync would remove entries from the catalog even though the files exist in the Local or Cloud location. The issue only happened if the user selected Local only or Cloud only as their backup location. Earlier, RBclient would scan only the server location to sync the catalog entries with the backup files. The new change will scan the files from Local and Cloud location and do the synchronization.
Server
New Feature: Account group override - This new feature allows bypassing the Account Group during login authentication. This removes the Account Group from user credentials, allowing a single client installer to be used for all accout groups. Users can now be moved from one account group to another on the Server side without reinstalling the Client or changing its account group settings on the Client.
Mod: Change "Credits" to "Licenses" - We have changed "Credits" to "Licenses" to avoid confusion. Licenses work exactly the same way as Credits. The only change has been in the naming convention.
Fix: CODE: N100 Contact Remote Backup Systems (and other license and activation errors) - These pesky errors started popping up about six months ago and have become worse over time due to increased load on RBS license servers. We have fixed the errors and added capacity to ensure this doesn't become a problem again.
Partner's Portal
New Feature: MSI Installer Option - We have added a new option which makes the Partner's Portal create an MSI installer package when building Client installers.
Mod: Change "Credits" to "Licenses" - We have changed "Credits" to "Licenses" to avoid confusion. Licenses work exactly the same way as Credits. The only change has been in the naming convention.
Fix:Fixed problems with the software updates functions which caused some users to get a message, "You have already downloaded this version."
Tweak:The Backup Sets tab Local and Cloud options are now enabled based on the setup in the Advanced tab. To enable Local & Cloud options in Backup Sets tab, set Local path and Cloud path in the Advanced tab.
Fix:Fixed the Status message not showing while creating "New Backupset" in the Backup Sets page.
Tweak:Added locks for "Cloud Services" in Options tab Client Locks.
Fix:Fixed Pause Mode showing twice in Options & Advanced tab. It is now removed in Advanced tab.
Tweak:Disabled the "Build Installer" button for the second time in the Build Client Installer page. The Build Installer button will be disabled once clicked, to avoid clicking again and again.
Fix:Fixed some UI design issues - All textbox & help image moved on mouse click in the Branding tab.
Fix:Fixed the Options tab Start Mode, which was not updated properly to the rbackup.reg file.
Fix:Fixed the Local Mirror & Cloud status which was not updated properly to the clsetup.ini file.
Fix:Fixed the BackupSet tab warning message while disabling the server, which keeped showing even after clicking the Save button.
Fix: Clear the username and passwored fields in the BackupSet tab, when the Local System Account is checked.
Fix: Maintain scroll position during post back of page in all the pages.
Tweak:Changed the text style "*Your first password is your serial number."
Fix:Fixed an alignment problem in the Partner Portal - "Your maintenance has expired! Renew Maintenance".
Fix:Fixed an incorrect message, "Your maintenance has expired! Renew Maintenance." Warning message issued on the software upgrades page, reported by a few Partners.
Fix:Fixed Client Locks issue in Partner Portal's Client Customization : Options page - Added new locks for VMbackup & Full Image Backup plugins.
Fix:Fixed various spelling errors.
Fix: Unhandled exception - The backup.mdb was sometimes not updated properly in the web manager. It caused the Client to show incorrect information on the print form.
Mod: (i) Allow user upgrade plans and "allow user to degrade plans" removed from the user login. (ii) Removed the time stamp from user login.
RBackup Client
New Feature: Exchange 2010 Mailbox Backups (several changes) - The Exchange module can now automatically detect and backup new subfolders included with a mailbox (If the mailbox is included in the backupset), Which enables users to exclusively restore a particular sub folder with a mailbox. This feature is turned OFF by default, as it increases the mailbox scanning time by 10%, especially in a mail store with a large number of mailboxes.
To enable this feature set the registry key:
"SOFTWARE\Quantum Tech, Inc.\Remote Backup\Plugins\Exchange Server\EInclude" = "True"
You can now set the Exchange module to automatically scan and Include/Exclude the subfolders with this key:
"SOFTWARE\Quantum Tech, Inc.\Remote Backup\Plugins\Exchange Server\RMBox" = " True"
New Feature: More than 256 character file paths - The Client can now handle file and folder combined lengths of more than 256 characters. The Client can now backup and restore to the original location, even when the original location cannot be accessed by windows explorer because of Windows' limit of 256 characters in a file path.
Fix: Automatic updates for the Client - Changes have been made to force client to check for automatic updates from the RBS Server when the backups are scheduled under the System Account. Now there will be popup message if there is new version of client software available.
Fix: Cannot print encryption certificate - New to 11.9.3, possibly due to a misbehaving rdpclip.exe on system. In rare cases the client throws a run time error 521 while displaying the encryption key.
Fix: SQL differential backups - Sometimes the SQL module did not honor the "Roll forward threshold" settings and continues doing differential backups. Fixed.
Fix: When a network drive is disconnected, it sometimes still shows up in the client advanced interface. - Fixed.
Fix: System State and Active Directory purge settings - In rare cases Active Directory and System State backups did not honor the purge and retention settings. Fixed.
Fix: Client side restore issues with AES 256 encryption files - In very rare cases the Client would fail to automatically restore files encrypted with AES-256. These files could be restored manually.
Fix: Send Diagnostics - Send diagnostics from the client has been updated to send complete logs, along with session information, directly to RBS technicians.
RBackup Server
New Feature: Added a Hard Quota setting. - Now account groups can be set for a hard quota (RBS Manager - Accounts - Edit account.) The RBS Server will not accept backups from any client in the group after the hard quota is exceeded.
New Feature: Reports now show size of backups in the Local and Cloud locations. - The RBS Manager now reports Local and cloud backup details. A new column was added to the User Summary, User Session and User Quota reports.
New Feature: RBSManager and WebManager - Added a feature to remove the client token from the database. - You can now authorize reinstallation of a particular client or clients in account groups. Only authorized clients can reinstall using the same credentials (RBS Manager - Accounts - Edit User - Reinstall).
New Feature: Server side restore can now handle more than 256 character file paths. - RBS Server side restore can now handle file and folder combined length more than 256 char. You can now restore to the original location even when the original location cannot be accessed by Windows Explorer.
New Feature: Manager - Inhibit writing Client installers into the \client\ folder - The RBS Manager now restricts creating client installers to the default Client installer directory (C:/programfiles/RBS Server/Client)
Fix: Web and Disk Restore utilities (rbrestorecontrol.exe) - In rare cases the Web and disk restore utilities failed to work on new machines. Fixed.
Fix: License file not created automatically - Changes were made in the RBS Server license authentication module to speed up the authentication process and stop athentication errors.
Fix: Group disable/enable issued on Enotify - In case of multitenant email notifications, when you set "Use Portal SMTP Service" for any account group, all the account group notifications used the portal SMTP service instead of their own SMTP service.
Fix: Server Side Restore issues with AES-256 encrypted files - In very rare cases the Server would fail to automatically restore files encrypted with AES-256. These files could be restored manually.
New Feature: Customize Restore Agent Name - The files names for the Web Restore Agent executable can now be customized by editing webconfig file. In WebConfig add the key "WebRestoreExeName" with the value of your custom filename, like this:
WebRestoreExeName = YourName
New Feature: Multitenant Web Manager can now assign group SMTP service. - The Admin can now allow Partners to use their own SMTP services.
New Feature: Web Manager Multitenant - Added option to download help file. - Multitenant partners can now upload their own custom made help files for their users.
New Feature: Removing the Client Token - When a user logs into the Web Manager and clicks on the Reinstall tab, the Web Manager will automatically approve the reinstall by removing the Client Token.
Fix: Standardized Account Name and Partner Name - Partner name is standardized thoughout the multitenant version of the Web Manager.
Fix: Removed the ABOUT menu choice. - "Help - About" options removed from multitenant partners login.
Fix: In rare cases "Allow payment gateway" option failed to save correctly while creating a new partner. Fixed.
Fix: In multitenant mode, sometimes partners' plans got mixed up and showed for all users.
Fix: MB to GB conversion in plans page.
Fix: Quota Conversion - The web manager quota calculation (MB - GB) is based on an RBS Server registry value:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Quantum Tech, Inc.\RBSServer\RBSMgr\QuotaCon" The default value is "1000" and can be changed to "1024" for a more accurate definition of a Megabyte.
Fix: Default Backup set Deletion - The Default backup set can no longer be deleted.
Fix: Graphics Import Problems - There were sometimes problems uploading graphics to the Web Manager. Fixed.
Fix: Saving Client customizations - In rare cases the Web Maanger would fail to properly update its databases after changes were made to the Client customizations.
Tweak: Removed the Payment Gateway option while creating an account group.
Tweak: Email address duplication for account group login.
Tweak: Removed Buy Now from trial plan.
Tweak: Added validation for company name field to allow alphanumeric characters.
Tweak: Multitenant partners gateway now shows more than two gateway options.
Tweak: Disabled the Bill Me Later option for Non-E-Commerce plugin users.
Tweak: Minor design changes in multitenant Plans Setup.
Tweak: Design changes made to the Email Notification pages.
Tweak: Browser compatability upgrades for IE, Chrome and Firefox.
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