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We just broke the 1,000 PC barrier! At some times during the night, we have over 100 small businesses doing backups at the same time. Pretty amazing...they just roll on/off the monitor. - M.R. Laurel, MD
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Knowledge Library - Client

  • WILL RBACKUP BACK UP OPEN FILES?
  • DO YOU HAVE A LINUX (UNIX, BSD) VERSION OF YOUR CLIENT?
  • CLIENT CAN'T SEE MAPPED DRIVES WHILE RUNNING AS A SERVICE
  • AUTOMATION ERRORS/TYPE MISMATCH(ERROR 13) IN CLIENT
  • HOW TO PERFORM DISASTER RECOVERY FOR A CLIENT
  • PROBLEMS INSTALLING CLIENT ON WINDOWS 2003 SERVER
  • ERROR 10053/ERROR 10057 CLIENTS UNABLE TO BACKUP
  • CLIENTS STUCK AT 'LOADING..' AFTER UPGRADE TO 9.2.X
  • CLIENT FAILS TO UNINSTALL PROPERLY AFTER UPGRADE TO 9.2
  • 30-DAY TRIAL WARNING FROM SKY SOFTWARE
  • BACKING UP ACT 7 CRITICAL DATA FILES
  • CLIENT STOPS PROCESSING AT 200 FILES
  • ONLINE INSTALLER INSTALLS 8.2 CLIENT
  • WHY DOES MY CLIENT NOT CONNECT TO THE SERVER?
  • CLIENT STAYS OPEN AFTER A SCHEDULED BACKUP WHEN A SERVICE
  • RUNNING THE REMOTE BACKUP CLIENT AS A SERVICE
  • ERROR 11004 CLIENT UNABLE TO CONTACT SERVER
  • ACCESSING MAPPED DRIVES WHILE IN SERVICES MODE
  • DATACON: ERROR: 10057 SERVER IS UNABLE TO CONNECT TO CLIENT
  • DATABASE ERROR IN LOG FILE - CLIENT WILL NOT START
  • HOW DO I POST THE CLIENT UPDATE FILE ON MY WEB SITE?
  • LINKSYS ROUTER - SERVER FAILS ROUTER/FIREWALL - CLIENT TROUB
  • WHAT IS THE AMOUNT OF RAM USED BY THE CLIENT?
  • CLIENT WILL NOT LAUNCH ON SCHEDULE
  • ERROR 11001
  • DISASTER RECOVERY - VERSION 8.4
  • CAN CLIENTS SHARE ACCOUNTS?
  • REGISTRATION WIZARD IN THE EVALUATION VERSION
  • HOW DO CLIENTS LOCATE MY SERVER? SHARING INTERNET CONNECTION
  • REMOVING THE CLIENT COMPONENT OF THE PLUGIN
  • RBCLIENT ADVANCED DISTRIBUTION SETTINGS
  • HOW DO MY CLIENTS UPDATE THEIR SOFTWARE?
  • CAN THE CLIENT SOFTWARE BE CUSTOMIZED OR BRANDED?
  • BACKUPS TAKE A REALLY LONG TIME.
  • HOW DO I TELL RBS WHERE TO BACKUP/SAVE TO?
  • RESTORING A CLIENT INSTALLATION WITHOUT A KEY DISK
  • CLIENT STARTS WITH EVERY TERMINAL SERVICES LOGIN
  • HOW DO I (AND MY CLIENTS) UPGRADE OUR SOFTWARE?
  • HOW MANY INSTALLATIONS OF THE RBS CLIENT SOFTWARE DO I NEED?
  • WHAT DOES SAVING CATALOG MEAN?
  • INSTALLING RBS CLIENT ON AN ISA SERVER
  • WHAT IF A CLIENT FORGETS HIS ENCRYPTION KEY?
  • CLIENTS HANGING WHEN ENTERING "PASSIVE MODE"
  • CLIENT CONNECTIONS THROUGH AOL (AMERICA ON LINE)
  • DR WATSON ERROR ON EXIT
  • CLIENTS CAN'T CONNECT IN PASSIVE MODE
  • CLIENT CAN'T CONNECT TO SERVER VIA DIRECT DIAL MODEMS
  • ONLINE INSTALLER DOWNLOADS A FAKE RBACKUP.INI FILE
  • RUNNING THE REMOTE BACKUP CLIENT AS A SERVICE
  • CREATING A CUSTOM CLIENT INSTALLER
  • CREATING A DEFAULT CLIENT INSTALLATION
  • SERVING THE CLIENT UPDATER AND INSTALLER FROM THE RBS SERVER
  • TESTING THE CONNECTION TO THE RBS SERVER
  • DOES THE CLIENT NEED ACCESS RIGHTS TO SHARED DRIVES?
  • CAN I USE MULTIPLE SERVERS? HOW ARE CLIENT LICENSES HANDLED?
  • SETTING DEFAULT CLIENT OPTIONS
  • ERROR WHEN INSTALLING CLIENT FROM CD: CAN'T OPEN INDEX.HTM
  • IS THERE A BACK DOOR TO THE CLIENT? HOW SECURE IS IT?
  • HOW MANY CLIENTS CAN I HANDLE BY DIRECT MODEM-TO-MODEM?
  • HOW DO I ADD MORE CLIENTS TO MY SOFTWARE?
  • VBAJET ERRORS ON CLIENT
  • INCLUDING REMOTE BACKUP FUNCTIONALITY IN ANOTHER APPLICATION
  • CAN I RECYCLE CLIENT LICENSES IF A CUSTOMER DROPS SERVICE?
  • CAN I BACK UP SEVERAL COMPUTERS WITH A SINGLE CLIENT LICENSE
  • EVALUATION VERSION (DEMO) CLIENT WON'T CONTACT SERVER.
  • UNABLE TO REGISTER FILEVIEW.OCX AND FLDRVIEW.OCX
  • HOW TO ACCESS THE BACKDOOR
  • TESTING YOUR REMOTE BACKUP CONNECTION
  • HOW TO EDIT THE BACKUP.MDB FILE
  • HOW TO CREATE YOUR CLIENT CD ON YOUR CD-R DRIVE
  • ONLINE INSTALLER WON'T UPLOAD TO WEB SERVER
  • WHAT ARE FILE EXCEPTIONS?
  • MOVING AN INSTALLED CLIENT TO ANOTHER COMPUTER
  • DO YOU HAVE A MAC VERSION OF YOUR CLIENT SOFTWARE?
  • EXPLORER HAS PERFORMED AN INVALID PAGE FAULT
  • ONLINE SERVER TESTER FAILS, BUT I HAVE A CLIENT THAT WORKS.
  • CLIENT JUST STOPS WORKING AFTER WORKING OK FOR A WHILE
  • UNABLE TO START REMOTE BACKUP CLIENT ERROR CODE 430
  • IF A CLIENT USES A MODEM, WHO DO THEY DIAL?
  • HOW TO MAKE RBACKUP MAINTAIN A LOCAL AND REMOTE BACKUP
  • SOFTWARE WILL NOT OPEN WITH RIGHT-CLICK "OPEN" ON TRAY ICON
  • HOW DO I MAKE A CLIENT DIAL AUTOMATICALLY TO MSN?
  • NORTON ANTIVIRUS (NAV) REPORTS NIMDA IN IKERNEL
  • WINDOWS XP - CLIENT WILL NOT CONNECT
  • SETTING UP CLIENT TO DIAL YOUR SERVER DIRECTLY
  • WILL THE SOFTWARE BACK UP THE OPERATING SYSTEM?
  • HOW DO I RECOVER MY CLIENT PC FROM A COMPLETE CRASH?
  • WILL YOU GIVE ME THE NAMES OF YOUR CLIENTS AS REFERENCES?
  • WHERE ARE THE ONLINE CLIENT INSTALLER FILES?
  • CAN ANOTHER COMPANY TAKE MY CLIENTS?
  • INSTALLING THE CLIENT AND SERVER ON THE SAME COMPUTER
  • HOW DO I MAKE ANOTHER COPY OF THE CLIENT'S KEY DISK?
  • HOW DO I MAKE A SUPPORT PACK?



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