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Article Number: 100152
Software: CLIENT Version ALL
Hardware: MICROSOFT DOMAIN CONTROLLER

Installing Remote Backup on windows 2003 Domain Controller - Installer Error: Unable to Register fileview.ocx and fldrview.ocx:

Data Execution Prevention (DEP) Feature in Windows 2003 SP1 Domain Controller prevents proper installation of Remote Backup and leads to error - "unable to self-register fileview.ocx and fldrview.ocx files".

Solution:

Uninstall or Remove the Remote Backup client from Add/Remove programs if it already exists. Delete the folder \Program Files\Remote Backup.

Reboot the server.

As a work around - you need to first add the setup executable file to the DEP Exception list before attempting to install. To get to these settings:

1. Right-click on "My Computer" and select the Properties page.

2. On the Properties page, select the "Advanced" tab, and click on the "Settings" button in the "Performance" section.

3. On the Performance Options page, select the "Data Execution Prevention" tab.

4. Use the "Add" button on this page to add the affected services to the opt out list.

5. Click "OK" on each of the pages when finished and reboot the system. Add the setup executable file and run the install.

After installing the client, you should add rbackup.exe and rbClient.exe to the exception list for the client to work properly.

(TECH)

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