Remote Backup Software Powering Successful
Online Backup Services for More Than 20 Years Brandable, Scalable, Full-Featured, Customizable, Complete Solution

I just wanted to thank you for letting me use your (Hot Site) server to back up my client... We had just signed up a new client on Monday and I could not afford an outage on them. Once again thank you very much. - F.M. Oklahoma City, OK



Join Our Email List EMail:

For Email Marketing you can trust

Online Backup Articles
Backup Software Articles

Click to verify BBB accreditation and to see a BBB report.

RBS Knowledge Library

POPUP WINDOW VERIFYKEYNEW ERROR 9 (UNABLE TO AUTHENTICATE...
http://rbsdrive.com/rbstech/TS100298.HTM

Article Number: 100298
Software: SERVER Version 9.x

Problem: Popup window VerifyKeyNew, Error 9, N104 (Unable to Authenticate License)

Solution: First try closing and re-opening your RBS Server. If the error still exists, try rebooting and if it still exists, proceed with the following:

Stop and close your RBS Server software. Go to Task Manager>Process Tab and kill rbs.exe and rbsmgr.exe if they are running.

1) Go to My computer c:\Program Files\RBS Server 2) Click Tools>Folder Options and then go to the View tab 3) Check "Show Hidden Files" and uncheck "Hide protected operating system files" 4) Click okay and delete rbspuid.rma and rbspuid0.rma if they exist 5) Restart the RBS Server

(TECH)

Questions about this article?
Technical Support Online | EMail Sales Department

Remote Backup Software Powering Successful Online Backup Services for More Than 20 Years Brandable, Scalable, Full-Featured, Customizable, Complete Solution

RBS Knowledge Library

Return to Knowledge Library Index

Remote Backup Software Powering Successful
Online Backup Services for More Than 20 Years Brandable, Scalable, Full-Featured, Customizable, Complete Solution