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RBS Knowledge Library

Article Number: 100301
Software: SERVER Version 9.2

Problem: After upgrading the RBS Server to the latest version (9.2.x), I receive a 'License Count Exceeded' message on the Server, and the server does not start.

Solution: The problem will resolved automatically by applying the latest upgrades again. Go to our web site at http://remote-backup.com, pick the link that says "Software Upgrades" from the left-hand vertical menu, and enter your email address and serial number.

Upgrade the Server software and (if it is shown) the Online Installer PlugIn.

Then make your Client updater using the new "Make EXE" button on the Create Installer section of the Customize Client Installer option on the Tools menu. Only version 9.2 Clients and Servers need to be upgraded.

This will upgrade to Version 9.2.1.

(TECH)

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