Server Installation by RBS Technicians
Save time and money! This is the quickest way to start your Remote Backup service. RBS can have you ready to take backups with your own customized RBS Server in about an hour!
With your permission, RBS Technicians will take control of your RBS Server computer to install and configure your RBS Software and all your plugins. We will install and configure the software you purchase, including your default Client installer. You will be ready to do backups and restores in about an hour.
Note: You can do ALL of this installation, configuration and customization yourself, and you can easily modify anything we do for you during our installation. All versions of RBS Remote Backup Software come standard with the tools you need to fully customize your software.
Installation service includes:
Installation and configuration of the RBS Server software.
Configuration of the EMail settings using the default emails.
Installation of all purchased PlugIns on the RBS Server, using their default settings.
Basic configuration of the Client installer.
Set Administrator's Password
Testing and fine-tuning of your installed RBS Server.
Testing of your Client installer - we'll do a backup and restore.
30 Minute telephone consultation with RBS technicians.
To begin the process of installing your Server, please download and complete the Remote Server Installation Form.
Questions? Please phone us: (901) 850-9920
Basic Customization Service
RBS can customize your software for you. Our Basic Customization Service includes (among other things) changing the name of the software to your own, adding your own company name to various parts of the program, setting various defaults, and changing some of the text and the behavior of the Client Installer.
Basic Customization Service includes:
Add your company name
Customize the name of the software
Customize titles of the Shortcuts
Customize the name of the Program Folder
Customize the URL of the Add/Remove Programs
Set Backup Set schedule defaults
Set File Retention Policy
Set Encryption Method
Set Compression Level
Set Transfer Verification Method
Set Processing Priority
Turn ON/OFF various installation prompts
Change text in the Client Installer
Customize the Add/Remove Programs info, including program name
Add a custom menu option to the Help menu
Customize the default installation directory
To begin the process of customizing your software, please download and complete the Remote Server Installation Form.
Advanced Customization Service
Advanced Customization includes all of the Basic Customization features plus creating new icons and graphics for the program from your logo, adding your own End User License Agreement, changing the Client's Help File, and other more advanced features of the software's installation and operational features. Advanced Customization almost completely changes the RBackup Client software to appear as your own software, all but elliminating Remote Backup Systems' name.
Advanced Customization Service includes all the Basic Customization Service options PLUS:
Creating icons and graphics from your logo
Add your icons to the Client software
Add your graphics to the About screen
Add your graphics to the Splash screen
Add your End User License Agreement
Customize the text in the Print Key form
Lock out parts of the Client's functionality
Pre-select file sets to back up (by file type)
Define Autoselect file sets
Edit Client's Help File by adding your company and product names.
Set Client to Silent Installation
Configure the Client Updater
Change user prompt levels
Enable/Disable Desktop Shortcut
Enable/Disable Installation Progress Screens
Enable/Disable Welcome Screen
Enable/Disable Startup Shortcut
Force a reboot at end of installation
Enable/Disable Install as a Service by default
Enable/Disable Pause Mode in the Progress Screen
Add/Remove "Print Disaster Recovery Info" menu choice
Questions? Please phone us: (901) 850-9920
Requirements:
Administrative access to your RBS Server computer using our Remote Access program or Remote Desktop.
If we are installing the Mirror Server, we need all the same access to your Remote Mirror Computer.
Accessibility to your RBS Server's Router and Firewall, or to an Administrator who can make changes if necessary.
For the Online Installer, we will need full FTP access to the directory on the web site on which you will host your Online Installer.
Telephone contact during installation with any Administrators who might need to give us access to any network resources we need for installation, and answer any questions we might need answered.
Telephone contact with the owner of the RBS Server (you).
Completion of the Remote Installation Form. Click this link to download the form.
All software must be installed at the same time, in one session.
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