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Web Manager/E-Commerce Upgrades

Version 11.05.006
Expected Release Date: April 11 2012

Trial to live conversion: Trial users can now log into the portal and migrate to any LIVE plan by making payment online. Customers can now migrate to plans tied to any account group, without reinstalling the client software. Client username and password DOES NOT Change.

More client customizations added to the Multitenant version, Account groups are now converted to "Partners" in the Multitenant version.

The Multitenancy feature when enabled, allows Partners to have all the features to customize, brand and build their own client installers. Customizable features that are enabled for Partners include - customization of graphics, customizing backup and client options, customizing help files and client installer settings, customization of email settings and notifications, templates, and Payment Gateway.

Live Demo: Service providers (especially Multitenant) can setup live demo credentials for the portal (Setup - Web Manager Setup, Enable Live Demo and Set Demo Credentials ).

Using demo credentials customers can view all the pages in the portal (live data will be disabled.) The Multitenant demo will allow the service providers to show a demo of partners login.

Here is our demo web site: http://www.rbs-software.com

Plan Migration - Users (Live and Trial) can now migrate to plans that are tied to different account groups as well.

Cancel subscription: When a customer cancels his subscription, any recurring payment tied to the customer's account will also be canceled automatically.

A button to create Default Client Installer is added under Setup - Customize Client Installer.

A button to setup the Helpdesk (Customize HelpDesk) has been added.

New Features added in custom menus : Features like Custom Sub-Menu Option under Help Menu, Custom Top-Level Menu Options, Backup Settings, Bit Backup, and More Advanced Options are added in Customize Client Installer page.

"Backup Set" is added under Customize Client Installer

Admin can now delete the client account and remove the clients root directory.

When a suspended user logs in, he is shown a message, "Your account has been suspended. Please contact administrator for further details" along with the site admin email (Admin login - Setup - Web manager setup - email address), also menu options will be grayed out.

Fix: Account groups now start out with blank plans

Fix: Search plans issue fixed.

Fix: A price of $0.00 can be set for live plans.

Fix: Error during Web Manager setup while creating a new path C:\Program Files (x86)\RBS Server\Web\Web Manager

Fix: Client Installer - Customization and branding - More Advanced Option. Some Option disabled - Account Group

Fix: Setup - Customize Client Installer - Backup Sets - Backup Type/Schedule - When "month and once only" is selected the "Start time" is disabled

Fix: Setup - Customize Client Installer - Backup Sets - Backup Exclusion - update is now working correctly.

Fix: Setup - Customize Client Installer - Backup Sets - Backup Type/Scheduler - "Purge if deleted/Unmarked" and "File Selection". These two options now change correctly.

Fix: On Backup type/schedule tab - Bit Backup "Differential mode" can now be selected.

Fix: New user Welcome notification issues fixed.

Fix : Errors while redirecting from the reinstall page to the reports fixed.

Fix : Error on Sign In page fixed (My Account link)

Fix: error on Help - About fixed.

Fix: client upgrade error fixed.

Fix: Email notifications error "Input string was not in a correct format" fixed.


Version 11.02.009
Release Date: (November 1 2011)

New Feature: Multi Tenancy (This feature is an add-on and must be purchased separately)

The Multi Tenancy feature when enabled, allows Account Group Administrators to have all the features to Customize, Brand and Build their own Client installers. Customizable features that are enabled for Account Group include - Customization of graphics, Customizing backup and client options, Customizing Help Files and Client Installer settings, Customization of Email Settings/Notifications & Templates, and Payment Gateway.

Support for multiple front-end RBS Servers

A single instance of Web Manager can now monitor more than one RBS Server. Contact Technical Support for installation instructions.

Enhanced Security

  • Changes made to field validation and query optimization to avoid SQL Injections.
  • Removed plain text query strings in URLs.
  • Added Direct Access to Account group from Admin login

    Added options for Administrator to upload customized Help Files (Formats supported are .CHM & .DOC) for clients to download. (Menu: Help -> Download/Reload Help)

    Support for Email Setting Configuration by Account Group (for Admin Login)

    You can configure email notifications per Account Group. To enable this feature, add the following registry key:

    Registry Branch: HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\RBS Server\Enotify
    Registry Key (String): "UseAccount"
    Value: "True"

    When the above key is set to True, you will find a drop-down box listing all Account Groups under Email Notifications setup page, to configure email settings/notifications per Account Group.

    Bug Fixes & Other Changes

  • User Listing Report: When clicking on 'View' opened a new window but didn't have any data. Fixed this.
  • Fixed an issue with Orders page to show a message for deleted user accounts when editing a user account.
  • Payment Gateway (and Coupons) page had 'Next' and 'Prev' options though there were only 5 or lesser items to show. Changed this to only display if there are more than 5 items to view.
  • Removed 'Customize Database' option under View - Plans page.
  • Fixed minor issue with updating existing Coupons.
  • Fixed configuration issues with Email Notifications.
  • "Start Mode" option was available in two locations (under 'Customization and Branding' and 'Advanced Client Options'). Fixed this.
  • Default page displayed for Account logins changed to 'Dashboard'.
  • Corrected issues with graphic files upload (ICO and BMP file uploads).
  • Email Notifications - 'Try Test Email' reports status of email notification being sent.
  • Links didn't work on Plan page, fixed this.
  • Fixed issues with Client Auto-update feature. Upgrade.txt is not configured properly, and upgrade files are cleared first and then recreated on update.
  • Field validation added to all pages.
  • Formatting and alignment issues fixed on multiple pages.
  • Changes to Payment Gateway page to filter payment gateways by Account Group if Multi Tenancy is turned on.


    Version 11.02.006
    Release Date: (June 1 2011)

    Added log files to track every event's status in web manager.

    The logs are named in two forms: WebManager_(datetime) and Transaction_(datetime)

    Transaction_(datetime) - It contains the logs for all the transaction pages (i.e.,) the pages with payment gateway.

    WebManager_(datetime) - It contains logs of the pages other than transaction pages.

    Manually set a key in the registry,

    "~\Quantum Tech, Inc.\RBS Server\Settings\WMLogLevel".

    If the key value is set to 0, the log doesn't show any error information. If it is set to 1, it shows error information.

    Added 4 features in Setup -> Web Manager Setup page.

  • Default location for Client Exe: Make sure the new folder location exists. All Client exe files will be removed from the old location and same will be created in the new location when the client applies for reinstall.
  • Allow users to upgrade plan: When it is set to True, all the new clients will be able to upgrade their plan.
  • Allow users to downgrade plans: When it is set to True, all the new clients will be able to downgrade their plan.
  • Purge Log Files: Set the number of days to purge log files in Setup / Web Manager Setup page in Web Manager.
  • Added new links in Logs / Web Manager Log. You can now see the status of all the Web Manager's events.

    Made minor changes to the email template for Change Plan.

    Made minor changes to the email template for Buy More Storage.

    Created new email template for Failed Payment.

    Added options to customize the settings in template files Change Plan, Buy More Storage & Failed Payment in Email Notifications page.

    Added additional validations while deleting the House Account group.

    Show the Payment term info in signup page.

    While deleting, now validates plans which belong to another user in the Plans page.

    Validate trial plans which should not be present in Change Plan option.

    Maintain the web manager version info in registry instead of from database, as follows.

    RegistryKey Path - "~\Quantum Tech, Inc.\Versions\webman"

  • Version 11.02.004
    Release Date: (February 3 2011)

    User Upgrade Package:

  • New: An end user upgrade package (a single .EXE file) will apply all upgrades. The upgrade package can be downloaded from the regular Software Upgrades location.
  • Home Page:

  • Fix: When clicking the Plans in Free Trial Menu Item, it was sometimes giving an Error.
  • SignUp Form:

  • New: Disable Payments if the Plan Amount is Zero
  • Fix: Currency casting Exception, where it gives error in part of currency.
  • Fix: PayFlowPro failure should not proceed to Download Page. This is changed.
  • Fix: Changes to the PayPal module for better error checking.
  • Fix: Added PayPal LoginEmail Field for PayPal.
  • New: SSL enabled.
  • New: While choosing country other than US, state will be changed to 'others' and a textbox appears.
  • New: Log the events while signing up users, for tracking PayPal issues.
  • Accounts:

    Users:

  • Fix: Removed "Create New Plan" Link in NewUser.aspx
  • New: When you click the trial plan under plans, it shows up the number of trial days
  • Fix: While editing the user it was showing the grid table and this issue is fixed.
  • Fix: Edit Button was not working sometimes in Manage Users
  • Fix: When clicking Remote Management for the user, it was sometimes giving an error message
  • New: Suspended account group cannot login into their profile.
  • New: Locks are disabled as per the Client edition
  • New: Displays a message when there is no plan for the selected account group.
  • New: For trial plan, display the trial period when registering a new user.
  • New: Change Text in Cancel Button to Clear
  • New: Add checkboxes for bulk actions to suspend/activate users.
  • New: Enable SSL.
  • New: PlanID is displayed instead of PlanName in User's Email, while creating NewUser.
  • New: Download link for client exe is changed while creating NewUser.
  • Remote Management:

  • New: Added Edition Information & Message
  • New: Added Back Button to Manage Users
  • Fix: Email setting is changed in "Broadcast Email". Email is sent to users.
  • Account Group:

  • New: Change Text in Cancel Button to Clear
  • Fix: Quota field is removed.
  • Fix: Remove Root Directory Field
  • Fix: Edit Button was not working in Manage Account Group
  • New: Suspended account group cannot login into their profile.
  • New: Enable SSL
  • Monitor:

  • New: Instead of error message, a warning is displayed if the Monitor is off
  • Dashboard:

  • Fix: Backup Status Graph - It should be clickable
  • Logs:

  • Fix: ViewLogs shows blank page (AuditLogs & EmailNoftificationLog)
  • Fix: When log display is clicked, it show only one scroll bar instead of two.
  • Reports:

  • New: While changing Date Field the From & To field now change - TransactionReport.aspx
  • Setup:

    Coupons:

  • New: Discount Field should not accept more than 100%
  • Payment Gateway:

  • Fix: Save Button was not working sometimes. Fixed.
  • New: Add PayPal LoginEmail Field for PayPal & Validate it
  • New: Enable SSL
  • Plans:

  • Fix: Days should not enable while set Trial Mode to No
  • Properties:

  • Fix: When we change the input in properties window it was not updating.
  • New: Option to Turn On Event Logging for Server and Client.
  • Customize Installer:

  • Fix: CustomizeIcons Preview in Display was sometimes not working
  • New: Remove InstallerPath Field & Change Button Field
  • New: Remove Back Button when clicking CustomizeDB button in Plans
  • New: Locks are disabled as per the edition
  • New: Customize installer now loads the backup server URL on the first load.
  • New: Add an editor for the pre- and post- batch files.
  • New: Option to Turn On Event Logging for Server and Client.
  • New: Option to Turn On Advanced Mode.
  • New: Add a Client Upgrades function
  • New: Added languages Hungarian and Canadian French
  • Email Notification:

  • New: Email setting is changed in "Broadcast Email". Email is sent to users.
  • Fix: File upload was not working in broadcast Email.
  • Client Upgrade:

  • New: Add a Client Upgrades function
  • Help:

  • New: Displays a warning message when the monitor is stopped.
  • New: Send Diagnostics Button
  • Sign In Page:

  • New: A column is added in transaction table named "Version".
  • New: PaymentGatewayAccount table with "AccountEmailId" programmatically.
  • New: Option to enable/disable help files for Account & User login.
  • New: SSL included.
  • User Login:

    Buy More Space:

  • New: Enabled payment gateways that are active.
  • New: SSL enabled.
  • Change Storage Plan:

  • New: Enabled payment gateways that are active.
  • New: Hide Payment gateway when the amount is zero.
  • New: SSL enabled.
  • Cancel Account:

  • New: Display message is changed when subscription cancelled successfully.
  • User Home:

  • New: SSL enabled.
  • Account Groups Login:

  • New: Enabled PreBatch/PostBatch files.


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