Fix: Send Diagnostics (client side) failed on some OS, fixed this.
RBackup Version 11.02.009
Release Date: September 7 2011
Fixed an issue with Automation Error with Exchange Mailbox-Level backup with version 11.2.8.
- Added new switch to Email Notifications program to change Subject to "Backup Failed due to Exceptions or Warnings", if there are any Exceptions or Warnings encountered during backup. (Default subject line when Exceptions or Warnings are encountered say, "Backup Successful/Finished (Warning: File Exceptions or Warnings encountered)".
To make this switch, set the following registry key on the server (Stop the RBS Server application/service first) -
HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\RBSServer\ENotify:
"SetExcpAsFailed" - REG_SZ - "True"
Fixed a timeout issue during large Bitbackup restores (during base file download) in Restore module.
Minor updates to Server and Client Installers.
Minor Fix: Advanced interface incorrectly highlighted folders even though they are not specifically included. These folders had names that looked similar or was a subset to other folder names that were actually included.
RBackup Version 11.02.008
Release Date: August 23 2011
This is a minor maintenance release. We recommend upgrading only if you are experiencing problems addressed below.
Fixed an issue with very large restores using the Client application. Restores were sometimes slow over 500,000 files in a batch.
Updates to the client to support SharePoint Server 2010.
Minor fixes and updates for Windows SBS Server 2011.
Minor fixes to Customize Client Installer utility.
Fixed an issue with sending Test email when Email. Notifications are configured to use Account Group. (i.e. UseAccount registry is True)
RBackup Version 11.02.006
Release Date: April 5 2011
This is a minor maintenance release. We recommend upgrading only if you are experiencing problems addressed below.
(Client Only) An updated and enhanced VSS (Open files) Library module that solves issues with Exchange (Database-level) backup and Active Directory backups.
Minor fixes to the Restore Agent installers.
Minor updates to Simple Interface module.
Version 11.02.005
Release Date: March 14 2011
This is an important maintenance release that also contains new features. We recommend upgrading both your Server and your Client software.
NOTE: If you have upgraded your clients to v11.2.4, it is highly recommended that you upgrade them again to this version.
Critical Update (Client) An updated and enhanced VSS (Open files) Library module that solve issues with multiple open files with same filename, and files with insufficient permissions.
Fix: Error with Exchange VSS backup (Error: The requested object was a duplicate) fixed.
Minor fixes to the Auto-Select filter with Advanced and Standard (simple) interface. (Sort issues and issues with multiple selections in the User-defined extensions)
Minor fixes to the Customize Client Installer utility.
New: Added Set Name field to the RBS Monitor that displays the backup set name of running backups. (Recommended by Service Providers)
Minor fixes to the RBS Monitor.
Disk Restore agent/Server side restore: Restore on very large file sets failed with memory leak on some systems. Fixed this problem.
Disk Restore/Server side restore had compatibility issues with older version of client databases (Error: Error in executing restore query. No value given for one or more required parameters.) Fixed this.
Version 11.02.004
Release Date: February 8 2011
This is an important maintenance release that also contains new features. We recommend upgrading your software.
New Feature: New VSS (Volume Shadow Copy) Open files solution replaces the OFA (Open Files Agent) driver functionality in previous versions. This resolves all known issues with the older Open Files Agent.
When open or locked files are encountered during backup, the Client software requests a VSS snapshot of these files. The VSS module temporarily copies these files to the "%Temp path location%\VSSTemp\" folder location. The client then prepares and transfers these files to the server. (Note: Because open or locked files are temporarily copied under the client's Temp Path location, make sure to redirect this location to a bigger drive, if needed).
The VSS solution is not supported on Windows 2000 and older versions.
OFA options under the Advanced tab of the Customize Client Installer are replaced with new options to enable/disable the VSS-based Open files solution. This is tied to a registry key on the client:
HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\Remote Backup\Settings: "EnableVSS" (Value is True/False)
VSS based open files solution only works for files that are on local drives. Open/locked files on mapped or network drives will be reported as file exceptions.
On Client Upgrade: Existing clients that have OFA driver already installed will continue to use it. The client upgrade will NOT remove or uninstall this driver.
New Feature: Support for Italian language added.
New Feature: BitBackup now checks for free space using the same threshold option as 'Temp Path' threshold. (Defined by the registry key: "FreeSpaceThreshold".) Exceptions are printed in the log for files that were skipped.
Fix: Minor fixes to the Remote Management module.
Fix: Client Installer corrected to not modify/overwrite registry keys with default values. (Also, execution of rbackup.reg is stopped on upgrade installation.)
Version 11.02.000
Release Date: December 15 2010
This is a maintenance release that also contains new features. We are also releasing a new PlugIn and announcing some upcoming releases and new products.
New Feature: Windows event logging now added to the RBackup Client and the Server software. This allows third party MSP software to monitor backup activity. Refer to the RBS Server documentation for more details.
New Feature: Send Diagnostics on client (+ Enhanced for Server) New option available on client (simple/advanced), to send Diagnostic Reports to RBS Technical Support. This will eliminate the need to manually send logs and other reports to RBS for tech support. Just push the Send Diagnostics button. Refer to the RBS Server documentation for more details.
New PlugIn: Brandable Online Estimator (Sold as a separate PlugIn) Post the Online Backup Estimator for download from your web site. It will estimate the size of a full backup and subsequent daily backups and the time required to send them to your Server, based on the current upload speed of the Internet connection. It scans the file system using Best Practices for Include and Exclude settings.
Support for Hungarian and French Canadian languages added.
Fix: Client locks were being reset incorrectly by client tokens sent from server (based on edition). Also, client locks that are not applicable to the client edition are now disabled to avoid confusion.
Fix: System state restores sometimes failed during extraction when using the stand-alone agents.
Fix: Bandwidth Throttling was not being updated properly via Remote Management.
Fix: Local Mirror backup exceptions were not propagated to the Email Notifications. Corrected this to report failures.
Fix: Decryption issue with Hebrew and Russian regional settings: Client catalog (backup.mdb) values were not being decrypted properly when the system was set to Hebrew/Russian regional settings.
Fix, Web Restore Agent: Web Restore agent was not working correctly with key files created with Simple Interface of the client.
Coming Soon...
Target Date: RELEASED Feb 3, 2011 New Web Manager / E-Commerce Upgrade More Info...
Target Date: 15 February 2011 Open Files Agent to be upgraded to support Microsoft Volume Shadow Copy Service (VSS)
Target Date: 25 February 2011 Bare Metal Restore Utility More info...
Version 11.001.006
Release Date: August 9 2010
This is a maintenance release that also contains new features.
New Feature, Server: Enhanced 'ClientToken' feature to prevent use of one account by multiple Clients. New 'ClientToken' field added to server database to store the client footprint used during authentication. Token gets deleted on Uninstall.
New Multilingual Features: Restore module, Backup Progress, Test Connection windows, and system tray modules are now multlingual. (Supported languages: English, Spanish, Portuguese, and German)
New Feature: Added option 'Language' under Settings in Simple/Standard Interface to switch language. Also added 'Language' option in Customize Client Installer under Advanced tab (More Advanced Options).
New Feature: Client database (backup.mdb) migrated to Access 2003 format. This doubles the maximum catalog size. Note: Available for new installations only.
Client Fix: Simple/Standard interface: SQL Server selections were not being stored properly if the entire 'SQL Server' node was selected.
Client Fix: Minor fix with 'Start HelpDesk Session' menu option in client (Advanced Mode).
Server: Fixed an issue with Bandwidth Throttling. Added a new method of bandwidth throttling. New Registry Key: "OverrideBufferSize" overrides the default Bandwidth Throttle feature. Value - False (default) or True to override the feature.
Installer: Fixed Server installer to reinstall the RBS Server in service mode after upgrade.
Version 11.001.004
Release Date: July 8 2010
This is a minor release to fix the following issues:
The Test Connection and Backup Progress screen appeared black on some installations of Windows 2008 and Windows 7.
The Personal and Desktop editions were not being set correctly on client install.
Version 11.001.003
Release Date: June 30, 2010
This is a MAJOR RELEASE. It contains some core improvements important to your business. Service Providers with current maintenance subscriptions can download this release free of charge.
We are also announcing two new PlugIns.
The Web Manager is a standard feature with new purchases and pre-orders of RBackup v11, and RBackup v10 purchased after June 1 2010 with 25 Clients and more. Customers upgrading from RBackup v10 purchased prior to June 1 2010 can purchase the Web Manager separately.
The E-Commerce PlugIn is not a standard feature, and can be purchased separately.
Licensing System Changed from Users to "Credits" Version 10 and earlier licensed Client software by Users. Each installation of the Client software had all features activated, and used up one license. Version 11 changes this system, licensing Client software by "Credits" instead. This allows Service Providers to distribute Client software at 1/4 the previous cost.
Installing Client software uses Credits on the server, depending on the edition of the Client software installed (see below.) The RBS Server manages recycling Credits the same way it does Users - deleting an account returns Credits to the available pool. This allows Service Providers to distribute far less expenses Client software, depending on their needs.
RBS Servers will automatically be converted to the new Credits system upon installation of Version 11, and will receive 4 credits for every User license. For example, a 100-User system will become a 400-Credit system. The upgrade is seamless.
Two New Client Editions Version 11 adds two new Client editions - Desktop and Personal, in addition to the existing Server Edition. All three Editions are built by the Customize client Installer simultaneously.
The Server Edition backs up Windows Servers. It uses 4 Credits. It has all available features turned ON, including unlimited Exchange mailboxes, SQL Server, System State, Active Directory, and Sharepoint.
The Desktop Edition backs up Windows desktop computers. It uses 2 credits. It has all features turned on except support for Exchange, Active Directory and Sharepoint.
The Personal Edition is for personal computers. It uses 1 credit. It has the following features turned off: Exchange, SQL Server, System State, Active Directory, Sharepoint, Bit Backup, Copy to Disk, Delete Files from Server, Advanced Interface, Mapped Drives, File Selection Interface, Multiple Backup Sets, Differential Backup, Keep Latest Version, Purge Files by Sets, and Local Mirror.
Free Trial Accounts Distribute free trial accounts without depleting your paid Credits. Each RBS Server will add up to 50% of its available Credits to be used for Trial accounts. For example, a 400-Credit version allows 400 Credits for live (paid) accounts, plus 200 Credits for free Trial accounts. You may distribute any Client Edition as a trial.
Trial accounts are automatically suspended after a configurable 1 to 30 days. They are limited to a maximum of 10GB. Live accounts cannot be converted to Trial accounts. A Trial account can never have the same username as any previous Trial account. (To prevent abuse of trial accounts by end users.) At the end of the trial period a message displays on the Client computer, with a link to purchase an account. Trial Credits are added back to the Trial Credit pool.
Bandwidth Throttling - Bandwidth usage for clients can be throttled using the Remote Management feature on the server. (Option is called Bandwidth (Bits/sec) under the Backup/Report Options on Remote Management.
You can alternatively also set the Bandwidth usage by setting the following registry key on the client.
HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Tech, Inc.\Remote Backup\Settings:
"BufferSize" - REG_SZ - "16384"
(Value should be in Bytes)
Example:
128Kbps = 128 * 1024 bps = (131072 bps) / 8 = 16384 Bytes.
Fix: Attempt Window In some cases, the Attempt Window was not being set correctly for Scheduled jobs via Windows Task scheduler.
Web Manager PlugIn [more info here...] (A standard feature with new purchases of v11. Available for separate purchase otherwise.) The new Web Manager PlugIn for the RBS Server moves most of the functions of the RBS Manager onto the web.
A graphical Executive Summary displays graphs and charts of critical data.
A live real-time monitor page showing the progress of end users' backups.
Add/Edit/Erase Account Groups and Users.
Display and print reports, and export to Excel: User Summary, User Sessions, User Quota, Disk Resources, Transactions, User Listing, Executive Summary, and Orders.
Customize Client Installer
Create and manage EMail Notifications: Successful Backup, Failed Backup, Missed Backup, Over Quota, New User (Service Provider), New User Welcome Message, Broadcast Email
Account Group login for Account Group Managers
Administrative login for Site Administrator
The Web Manager PlugIn requires Internet Information Server (IIS) 6.0 or greater.
The E-Commerce PlugIn [more info here...] (Not a standard feature. Available for separate purchase. Requires the Web Manager PlugIn.) The E-Commerce PlugIn is an integrated web based registration, billing, credit card processing, and software deployment system.
A built-in shopping cart designed especially for online backup services
Create and manage discount coupons.
Define service plans with a limited base quota, price, billing period, and Client editions.
Processes credit cards through Authorize.net, Payflow Pro, PayPal, and manual processing.
Deploy your Client software automatically on the web.
Fully integrated Recurring Billing
Integration with Paypal Express Checkout
Support for customer invoicing through Bill Me Later
Handy Orders screen for quickly viewing and managing new orders
A new website template that you can edit and use for your own business.
End User login allows end users to perform many functions: Change Plans, Web Restore, Disaster Recovery, Reinstall Software, Run Reports, and get help.
The E-Commerce PlugIn requires the Web Manager PlugIn, Internet Information Server (IIS) 6.0 or greater, and an SSL certificate.
RBackup version 10 Change Log
Click Here for the RBackup version 10 Change Log
