Introduction

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The Web Manager and E-Commerce PlugIns

 

The Web Manager for RBackup v11 places virtually all of RBackup's server controls into an easy to use web console that can be operated from any computer. Tiered logins for Admin, Group Managers, and Endpoints allow maximum flexibility in self-service, convenience and integration.

 

Click Here to view the Web Manager and E-Commerce PlugIns on a live Server!

 

The Web Manager integrates seamlessly with the E-Commerce PlugIn for a complete end-to-end web based solution for registration, billing, credit card processing, software deployment, and tiered management.

 

Here are just some of the highlights of the Web Manager:

 

Graphical Executive Summary - An administrative console displays graphs and charts showing critical information at a glance, including backup status for all endpoints, the distribution of your client editions including trial accounts, your available and used credits, your server's load over the past 24 hours, and your disk space allocation. More Info...

 

Service Plans - The Web Manager allows you to define an unlimited number of service plans based on quota, software edition (Personal, Desktop, Server), and assign them to Groups. (The E-Commerce PlugIn also ads price and payment term.)  More Info...

 

Groups - You can assign Groups to companies or account executives who can log in and manage the Endpoints in their accounts. You can set and manage Group quotas independently from Endpoint quotas. More Info...

 

Support for RBackup v11's Credits Licensing System - Version 11's Credits license management system replaces previous versions' system of managing client licenses by Endpoints.

 

Installing Client software uses Credits on the server, depending on the edition of the Client software installed (see below.) The Web Manager manages recycling Credits the same way the RBS Manager used to do with Endpoints - deleting an account returns Credits to the available pool. This allows Service Providers to distribute far less expensive Client software, depending on their needs.

 

RBS Servers are automatically converted to the new Credits system upon installation of Version 11, and receive 4 credits for every Endpoint v10 (and earlier) client license. For example, a 100-client system will become a 400-Credit system. The upgrade is seamless.

 

Support for RBackup v11's Multiple Client Editions - The Web Manager supports the two new Client editions - Desktop and Personal, in addition to the existing Server Edition. All three Editions are built by the Web Manager simultaneously, and can be associated individually with any service plan.

 

 

Free Trial Accounts - The Web Manager supports free trial accounts with limits that you can define, from 1 to 10 GB, and from 1 to 30 days. You can associate any of RBackup v11's Client Editions - Personal, Desktop, and Server - with any of your service plans or trial accounts.

 

Trial credits are free, and equal to one half of the credits available on your Server. When trial accounts expire, their credits are added back to your pool of credits. For example, if your Server has 400 paid credits, RBS gives you 200 additional free credits to use in trial accounts - a total of 600 credits. Credits never expire.

 

Live Real Time Monitor - A live real-time monitor screen uses Ajax technologies to show you the activity on your RBS Server as your Endpoints backup and restore data. More Info...

 

Reports - Live interactive reports can be filtered, sorted, printed, and exported to Excel. They include Executive Summary, Endpoint Summary, Endpoint Session, Endpoint Quota, Disk Resources, Transactions, and Endpoint Listing. You can run detailed reports on successful backups, missed backups, failed backups, Endpoints over quota, new Endpoints, and other statistics. More Info...

 

Branding - Brand your service using the built-in web-based branding utility. Add your own graphics and icons, change the client software's name, its installation folder, screen captions, help files, and more than 100 other branding options. More Info...

 

Customization - Customize your software's installer and the features you want to make available in your service plans. Turn some features and options off or on. Alter the way the software looks and feels. Change file retention and selection defaults. There are more than 250 customization options. More Info...

 

Email Notifications - The Web Manager can send eight automated, customizable HTML emails triggered by various events. Emails can be merged automatically with data like Endpoints' current storage quota, percentage of quota used, and 18 other data items. An email editor is built into the Web Manager.

 

There are emails for successful backups, missed backups, failed backups, Endpoints over quota, new Endpoints, plan upgrades and service cancellations. You can also manually broadcast email to all Endpoints and/or groups. The Web Manager also sends you an email whenever a new Endpoint signs up. More Info...

 

Web Site - The Web Manager contains a seven page Flash-enabled website that you can customize and host for yourself if you like. It integrates with the E-Commerce PlugIn. More Info...

 

 

 

The E-Commerce PlugIn

 

credit_card_on_keyboard.bmpThe E-Commerce PlugIn for RBackup v11 integrates with the Web Manager for a complete end-to-end web based solution for Endpoint registration, billing, credit card processing, software deployment, and tiered management. Accept credit card payments through Authorize.net, Payflo Pro, PayPal, and manual processing.

 

Here are some of the highlights of the E-Commerce PlugIn:

 

Web-based Software Distribution - Your customers can register for an account online and download their software immediately.

 

Endpoint Console - Endpoint users can log in to restore data, view their account details and storage quota, perform a disaster recovery, reinstall their software, run various reports, and get help. More Info...

 

Order Tracking - A unique order tracking system consolidates all your orders onto one screen for easy management. When one of your customers changes his plan, or adds more storage space, or when a new user signs up, a transaction appears with appropriate options that you might want to take. More Info...

 

Credit Card Processing - The E-Commerce PlugIn integrates software deployment with automated credit card processing. Endpoint users can go online, pay with their credit card, and register for an account automatically.

 

Payment Gateways - The following payment gateways are supported: Authorize.net, PayPal Express Checkout, Payflo Pro, the built-in offline credit card processing (manual processing), and the built-in Bill Me gateway which supports direct customer billing. More Info...

 

Recurring Billing - The E-Commerce PlugIn supports automated recurring billing through the payment gateways that support it (currently Authorize.net and Payflow Pro). Your customers' credit cards are automatically billed on a configurable term (None, Monthly, Quarterly, Half-Yearly, Annually.) If a recurring payment fails for any reason, you are notified through an entry in the Order Tracking system. You can optionally set Endpoint accounts to suspend automatically after a number of days if recurring billing fails.

 

Coupons - A powerful built-in coupon management system lets you assign coupon codes for percentage-off, applicable to specific plans or to all plans. Coupons can be set to become active on any date, and to expire on any date. This helps support multiple marketing plans. More Info...

 

SSL Support - The E-Commerce PlugIn requires an SSL certificate to comply with data privacy regulations. SSL Certificates can be obtained for as little as $29.00.